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Cape Town City Centre: Social Media Representative



Cape Town Region



Customer service / support

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Job Description

Social Media Representative Join a Fast-Growing Digital Communications Company in the Heart of Hermanus Hermanus, Western Cape | R10,000 – R20,000 (Negotiable) | 8am – 5pm About Our Client Our client is a dynamic digital communications company redefining how businesses connect with their audiences. They deliver innovative messaging and customer engagement solutions across South Africa and beyond. With a reputation for excellent service and a fresh, modern approach to digital communication, this is the perfect environment for someone eager to grow their career in social media. The Role: Social Media Representative This role focuses on managing and growing the companys online presence. You’ll be the voice of the brand across social media platforms responding to customer inquiries, creating engaging content, and helping drive digital engagement strategies. It’s an exciting opportunity to build community, support marketing initiatives, and represent a company that thrives on connection and innovation. Key Responsibilities Minimum 1 – 2 years’ experience managing or supporting social media platforms Manage and monitor daily activity across Facebook, Twitter, Instagram, LinkedIn Engage with followers and respond to queries in a timely and professional manner Collaborate with the marketing team on content calendars and campaigns Post regular updates and craft compelling content to boost brand visibility Track and analyse social media metrics to optimise performance Stay informed on social media trends and digital best practices Report on engagement, growth, and campaign outcomes About You 1 years of relevant experience in social media, community engagement, or digital content Strong communication and typing skills with a high level of attention to detail Energetic, creative, and confident in generating new content ideas Self-driven and organised with the ability to manage tasks independently Comfortable working in a dynamic, fast-paced environment Familiarity with social media tools and scheduling platforms is advantageous A qualification in Marketing, Communications, or a related field is a plus



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