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Cape Town City Centre: Unsecured Portfolio Collections Strategy Manager

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Job Description

Key Responsibilities Lead the end-to-end design, development, and optimization of the collections strategy across the full lifecycle. Build, implement, and monitor analytical models, scorecards, monthly targets, and performance dashboards. Analyze portfolio trends, identify risks, diagnose root causes, and develop actionable recommendations that improve collection outcomes. Drive continuous improvement through champion/challenger testing, campaign optimization, automation, and data-driven insights. Job Experience and Skills Required Honors Degree or equivalent in BCom (with Maths or Stats), Economics (with Econometrics), or Actuarial Science. 5 years experience in a similar collections strategy, analytics, or risk role. Experience working within banking or financial services (advantageous). Advanced experience with analytical and reporting tools: SQL, R, Python, AWS, Advanced Excel. Strong modelling, forecasting, reporting, and optimization capability. Ability to explain complex data insights to non-technical stakeholders. Proven ability to improve operational systems, processes, and performance metrics. Apply now! For more exciting Finance vacancies, please visit:
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