Cape Town City Centre: Unsecured Portfolio Collections Strategy Manager

Youll join a forward-thinking environment where your work directly influences growth, profitability, and risk outcomes. If you enjoy solving complex problems, leading strategic initiatives, and turning data into action, youll fit in here quickly. Whats in it for you? A platform where youll have the autonomy to shape how a collections strategy evolves, access to advanced tech and analytical tools, and a team that genuinely values innovation, improvement, and real-world impact. Key Responsibilities: Lead the end-to-end design, development, and optimization of the collections strategy across the full lifecycle. Build, implement, and monitor analytical models, scorecards, monthly targets, and performance dashboards. Analyze portfolio trends, identify risks, diagnose root causes, and develop actionable recommendations that improve collection outcomes. Drive continuous improvement through champion/challenger testing, campaign optimization, automation, and data-driven insights. Job Experience and Skills Required: Honours Degree or equivalent in BCom (with Maths or Stats), Economics (with Econometrics), or Actuarial Science. 5 years experience in a similar collections strategy, analytics, or risk role. Experience working within banking or financial services (advantageous). Advanced experience with analytical and reporting tools: SQL, R, Python, AWS, and advanced Excel. Strong modelling, forecasting, reporting, and optimization capability. Ability to explain complex data insights to non-technical stakeholders. Proven ability to improve operational systems, processes, and performance metrics. Apply now! For more exciting Finance vacancies, please visit: