Cape Town City Centre: Workshop and Field Service Technician

A leading food ingredient manufacturer and equipment supplier is seeking a Workshop Technician to join their team. The position reports to the Regional Workshops and Spares Manager. The key responsibilities include but are not limited to: – Troubleshooting, repair of complex machinery in a professional / timely manner. – Reading and understanding of manuals/blueprints/diagrams/mechanical schematics and electrical diagrams. – Running trails/tests on equipment and interpreting the result into further recommendations. – Undertaking installation/commissioning/training on equipment. – Writing up reports based on findings/service on equipment – Performing routine maintenance on complex equipment at site or in the workshop. – Ability to work with minimal supervision and use technical judgement on complex tasks. – Prompt assistance/advise to customers with queries / breakdowns in an appropriate manner. – Ensure customers expectations are exceeded in respect to quality and service. – Respond immediately to requests for workshop breakdowns to customers. – Action customer services as per schedule. – Analyse the cause of the problem. – Arrange quotes for customers to authorise repairs. – Maintain safety standards both at in-house and at customers. – Form part of the standby team. Key Requirements: Qualified Millwright with an electrical background. At least 5 years experience working within a related field. Experience in the FMCG sector is essential. Must be willing to be on-call duty every second week, which may include Saturdays and Sundays. Valid driver’s license and willing to travel. Fluent in English and Afrikaans. If you have a technical qualification and 5-6 years of experience as a Workshop and Field Service Technician, we would like to hear from you. Apply now to join our dynamic team.