Cape Town: FOH Leader posted by Kendrick Recruitment
Posted on 2025-07-31 00:00:00
| Employer | Kendrick Recruitment |
|---|---|
| Category | Other IT/Computer |
| Location | Western Cape / Cape Town |
Job Summary
Kendrick Recruitment is seeking an experienced and dynamic Restaurant and Bar Manager for a prestigious luxury hotel group located in Cape Town. This role requires a passionate hospitality professional with exceptional leadership and service skills to oversee and elevate the food and beverage experience for discerning guests.
Key Responsibilities:
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Manage the daily operations of the restaurant and bar to ensure seamless and high-quality service
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Lead, train, and motivate the service team to deliver outstanding guest experiences
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Ensure all food and beverage offerings are aligned with the hotels brand standards
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Develop and maintain strong relationships with guests, ensuring personalized service and guest satisfaction
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Oversee inventory, ordering, and stock control of food, beverages, and equipment
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Ensure all hygiene and health & safety protocols are adhered to
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Drive revenue and profitability through strategic promotions and upselling techniques
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Handle customer feedback and resolve complaints in a professional and timely manner
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Collaborate with the Executive Chef and other department heads to coordinate service delivery
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Maintain accurate reporting on sales, expenses, and operational performance
Requirements:
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Minimum 35 years experience in a similar management role within a luxury hospitality environment
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Strong leadership and people management skills
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Exceptional communication and interpersonal abilities
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Solid understanding of food and beverage operations, service standards, and cost control
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Excellent organizational and time management skills
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Ability to work under pressure and adapt to a fast-paced environment
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Proficiency in restaurant and bar software systems is an advantage
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Flexible with working hours, including weekends and holidays
This is an outstanding opportunity to join a world-class hotel team and be a part of delivering memorable dining and bar experiences in one of South Africas most iconic locations. Kendrick Recruitment invites applications from passionate and experienced professionals ready to take on this exciting challenge.
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