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Cape Town: Food And Beverage Operations Manager posted by Karen Tupper Recruitment

Food And Beverage Operations Manager

Posted on 2025-02-02

Job Summary

Description

A dynamic and experienced Food and Beverage Operations Manager is sought to oversee the daily operations of two restaurants and events on a working farm. This role requires a strong leader with excellent organizational, operational, and customer service skills, who can maintain high standards across diverse offerings while embracing the unique challenges of a farm-based setting.

Key

Responsibilities:

Restaurant Operations

  • Oversee Daily Operations: Manage the day-to-day activities of both restaurants, ensuring smooth and efficient service delivery.

  • Menu Collaboration: Work closely with chefs and culinary teams

  • Quality Control: Ensure food quality, service, and presentation consistently meet or exceed expectations.

  • Customer Experience: Monitor guest satisfaction and handle customer feedback professionally to continuously improve service.

Event Management

  • Event Coordination: Oversee the planning and execution of farm-based events, including weddings, corporate events, and private functions.

  • Team Oversight: Coordinate with the event staff to ensure seamless delivery, from setup to breakdown.

  • Budget and Profitability: Develop budgets, manage costs, and track financial performance for all events.

Team Leadership and Development

  • Staff Management: Recruit, train, and supervise restaurant and event staff, including chefs, servers, and event coordinators.

  • Scheduling: Create staff schedules to ensure adequate coverage across restaurants and events.

  • Performance Reviews: Conduct regular performance evaluations and foster a positive work environment.

Financial Management

  • Budgeting: Develop and manage budgets for the restaurants and events.

  • Inventory Control: Oversee procurement and inventory management to ensure cost efficiency.

  • Sales and Reporting: Track revenue, sales, and profit margins; provide regular financial reports to management.

Health and Safety Compliance

  • Regulatory Adherence: Ensure all operations comply with health, safety, and food hygiene standards.

  • Risk Management: Conduct regular audits and implement corrective actions as needed.

Key Skills & Qualifications:

  • Education: Degree or diploma in hospitality, food and beverage management, or a related field.

  • Experience: 5+ years in a managerial role overseeing food and beverage operations, with experience in events management preferred.

  • Leadership: Proven ability to lead, mentor, and motivate a diverse team.

  • Organizational Skills: Strong multitasking and problem-solving capabilities.

  • Customer Service: Exceptional interpersonal and communication skills, with a focus on guest satisfaction.

  • Financial Acumen: Experience managing budgets, controlling costs, and maximizing profitability.

Working Conditions:

  • The role involves working on a farm, which may require adaptability to an outdoor environment.

  • Flexible schedule, including weekends, evenings, and holidays as needed.

  • Physical activity, including standing for long periods and occasional lifting.

  • Own Transport essential

  • Afrikaans 1st language essential or fully bi-lingual

Food And Beverage Operations Manager position available in Western Cape, Cape Town. This job position was posted by Karen Tupper Recruitment. The job has been posted as a premium ad on 2025-02-02 at 13:00:17 in the Tourism Hospitality category

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