Menu Close

Cape Town: Group Reservations Consultant posted by Career Custodians

Cape Town: Group Reservations Consultant posted by Career Custodians

Posted on 2025-07-15 00:00:00

Job Summary

About us:

Village N Life is a leading local Tourism and Hospitality group where we go above and beyond to ensure the last 10% standards are met. If you thrive on a company culture that focuses on growing their employees through career development and incentives, this is the company for you. Where exceptional people and exceptional opportunity awaits.

Who We’re Looking For:

The Bay Hotel is a luxurious haven located in Camps Bay, South Africa. It is known for its pristine landscapes, and breathtaking views of the Ocean. The Bay Hotel offers a serene and immersive experience, while also providing high-end accommodations and world-class amenities, making it a sought-after destination for those seeking tranquillity and indulgence.
As the Group Reservations Coordinator, you’ll be the heart and soul behind bringing unforgettable experiences to life at our luxury hotel. Your role is all about being responsible for managing group room blocks, ensuring seamless reservations, and providing outstanding customer service to group clients. This role requires excellent organizational skills, attention to detail, and the ability to coordinate with multiple departments to ensure a smooth guest experience.

Your mission? To create moments that not only meet but exceed expectations, leaving our guests with memories they’ll cherish long after the event is over. You’ll be the friendly face clients turn to, guiding them through the process and making sure everything runs smoothly from start to finish.

Key Responsibilities:

Handle group reservations, ensuring accurate entry of rooming lists and updates into the system.
Act as the primary point of contact for group clients, addressing inquiries, special requests, and modifications.
Collaborate with the Sales, Front Desk, and Revenue Management teams to maximize occupancy and revenue.
Monitor room block cut-off dates and follow up with clients to ensure proper utilization.
Prepare and distribute group resumes, rooming lists, and billing arrangements.
Ensure that all reservations comply with company policies and procedures.
Process payments, deposits, and credit authorizations as needed.
Assist in resolving guest issues related to group reservations in a timely and professional manner.
Maintain accurate records of all group bookings and prepare reports as required.
Stay up to date on hotel offerings, promotions, and policies to better serve clients.

Minimum Requirements:

Bachelor’s degree in hospitality, Business, or a related field is a plus.
Previous experience in hotel reservations, sales, or front office operations preferred.
Familiarity with hotel property management systems (PMS) such as Opera, OnQ, or similar software is advantageous.
Strong communication and interpersonal skills.
Excellent organizational and multitasking abilities.
Detail-oriented with the ability to handle multiple priorities effectively.
Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
Ability to work flexible hours, including weekends and holidays as needed.

View Job  Cape Town: Account Manager posted by Goldman Tech

Ready to Join? If you’re ready to take your career to new heights and be part of something truly special, we want to hear from you! Apply now or send your resume to *****@*****.co.za and embark on a journey filled with excitement, growth, and endless possibilities.

Due to the large number of CV’s received, only candidates that meet the minimum requirements will be contacted. If you have not heard back from us in 2 weeks, please consider your application as unsuccessful.

To browse all our vacancies, please log on to our website www.********.co.za

Click Go Apply to apply online!


Get Similar Job Alerts
Enter your WhatsApp number (e.g., +27740908132)
You'll receive alerts for new jobs in Cape Town, Western Cape

Apply directly for this position. Please read all instructions carefully.

We do not process job applications; we simply aggregate and display job listings.

More related positions


Cape Town: Intermediate Developer posted by Fempower Personnel

Job Title Intermediate Developer Location Hybrid Based in StellenboschA leading payment aggregator and provider of secure payment solutions is looking for...


View Job
Intermediate Developer

Cape Town: Technical Buyer Ref: 3884 posted by NDC Personnel

Yoursquoll need Matric engineering qualifications are advantageous, as well as 3 ndash 5 yearsrsquo experience in the FMCG Transportation sectors in a...


View Job
Technical Buyer Ref

Cape Town: Technical Sales Representative (Granular Fertilizers & Biostimulants) – Western Cape posted by Mirna Butler Recruitment

Are you passionate about agriculture and eager to help farmers succeed? Join my clients dynamic team leading the way in granular fertilizers and...

View Job  Jozini: Commis Chef posted by Dream Hotels and Resorts

View Job
Technical Sales Representative (Granular Fertilizers & Biostimulants) – Western Cape

Cape Town: Back Office Employee posted by abc worldwide

Back Office Employee mfd for Consulting Firm Location Remote Home Office Start Date ImmediatelyWorking Hours Full-time Our goal is to guide doctors through...


View Job
Back Office Employee

Cape Town: Safer Gambling Analyst – Remote posted by Hire Resolve

Hire Resolves client is urgently seeking the expertise of a Safer Gambling Analyst for a fully remote position.ResponsibilitiesCommunicating with customers...


View Job
Safer Gambling Analyst – Remote

Cape Town: Site Engineer posted by Hire Resolve

Hire Resolves client, who offers the highest quality construction, project management and specialist subcontracting services, is searching for a Site...


View Job
Site Engineer

Cape Town: Project Manager posted by Hire Resolve

Hire Resolves client is a leading player in the engineering industry, renowned for delivering high-quality infrastructure and industrial projects across...


View Job
Project Manager

Cape Town: Projects Contracts Manager posted by Hire Resolve

Hire Resolves client is looking for a ProjectsContracts Manager to join their team in Cape Town. Theynbspare a construction industry and mainly serve...


View Job
Projects Contracts Manager

Cape Town: Operations Administrator posted by AJ Roodt Consulting (Pty) Ltd

Position available for an experienced Administrator to handle daily admin and operations functions.Candidates must have previous working experience in the...


View Job
Operations Administrator

Cape Town: Junior Administrator – Urgently Needed posted by Nu-Line Elevator Maintenance

Nu-Line Elevator Maintenance is looking for a Junior Administrator to join our team in Killarney Gardens, Cape Town. If youre passionate about learning and...


View Job
Junior Administrator – Urgently Needed

Cape Town: Facility / Office Manager (6 month fixed term contract) posted by O’Brien Recruitment

Are you a facilities mastermind with a passion for creating smooth, well-oiled office environments? Do you thrive on managing multiple sites, juggling...


View Job
Facility / Office Manager (6 month fixed term contract)

Western Cape: DIESEL TECHNICIAN – COMMERCIAL TRUCKS (CAPE TOWN) posted by MPRTC Recruitment

Minimum RequirementsMatricDiesel Trade Test completed2ndash3 years relevant experienceValid Code 14 Driverrsquos License with PDPSolid technical knowledge...


View Job
DIESEL TECHNICIAN – COMMERCIAL TRUCKS (CAPE TOWN)

Cape Town: Brand Training Specialist posted by O’Brien Recruitment

Were Hiring Brand Training Specialist Cape Town ParowOffice-based Employment Equity Applicable All Genders and Races WelcomeWere seeking a dynamic Brand...


View Job
Brand Training Specialist

Cape Town: Engineering Manager Ref: 3974 posted by NDC Personnel

With 5 years of experience and a strong skill-set in project management, planning, and organisation, yoursquoll be a great fit! Effective communication is...

View Job  South Africa: Senior Graphic Designer posted by Career Custodians

View Job
Engineering Manager Ref

Cape Town: Senior Quantity Surveyor (Building Construction) – CPT posted by Hire Resolve

Hire Resolves client, a well-established and dynamic construction company known for delivering high-quality residential and commercial building projects, is...


View Job
Senior Quantity Surveyor (Building Construction) – CPT

Cape Town: Senior Foreman posted by Hire Resolve

Hire Resolves client is looking for a Senior Foreman to join their team in Cape Town. The company always ensures the best results for their clients in the...


View Job
Senior Foreman

Cape Town: Project Manager posted by Sharon Nurock Recruitment cc

Main Purpose of the RoleOversee the daily workings of the organisations operations.Responsible to maintain a high-quality standard of the organisations...


View Job
Project Manager

Cape Town: General Worker posted by Cre8work!

MATRIC, ID, UI19, CONTACTABLE REFERENCES, CLEAR CRIMINAL RECORD SA CITIZEN SHIFT WORK, HOURS ARE FROM 07h00 TO 19h00 OR 19h00 TO 07h00 HARD LABOUR STRONG...


View Job
General Worker

Cape Town: T/A Merchandiser – Retail posted by Recruitment Matters

Our client is looking for a dynamic and proactive TA Merchandiser to support the retail sales team through effective merchandising, store execution, and...


View Job
T/A Merchandiser – Retail

Cape Town: Technical Sales Representative posted by Time Personnel

REQUIREMENTSMatric,Valid drivers license and own transportation3 4 years experience in a similar industryExceptional customers communication and...


View Job
Technical Sales Representative

Cape Town: Reach Truck Drivers posted by Tailormade Solution

We are Hiring Reach Truck Drivers The Reach Truck Operator is responsible for operating a reach truck to move, locate, relocate, and stack merchandise in...


View Job
Reach Truck Drivers

Cape Town: Player Success Agent posted by Hire Resolve

Job Title Player Success AgentThe Player Success Agent is responsible for managing daily operational assessments, customer interactions, and reviews to...


View Job
Player Success Agent

Cape Town: Senior Foreman posted by Hire Resolve

Hire Resolves client whonbspoperates out ofnbsp Wetton, Cape Town and offers the highest quality construction, project management and specialist...


View Job
Senior Foreman

Cape Town: Mechanical Design Technologist/Engineer posted by Hire Resolve

Hire Resolves client is looking for a Mechanical Design TechnologistEngineer to join their team in Cape Town. This client is a multi-disciplinary firm...


View Job
Mechanical Design Technologist/Engineer

Cape Town: Mechanical Design Technologist/Engineer (Consulting) – CPT posted by Hire Resolve

Hire Resolves client, a reputable and forward-thinking consulting engineering firm known for its commitment to innovation and excellence in building...


View Job
Mechanical Design Technologist/Engineer (Consulting) – CPT

Share this to someone who needs a job:
Posted in Jobs in Cape Peninsula, Jobs in Cape Town, Jobs in South Africa, Jobs in Western Cape

More Jobs in Your Area