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Cape Town: High-End Consumer Product Repairs Administrator Specialist posted by Rory Mackie & Associates






Date 2024-06-08
Job Title High-End Consumer Product Repairs Administrator Specialist
Employer Rory Mackie & Associates
More Information
Salary 0
Category It Computer
Location Western Cape
/ Cape Town

Job Summary

Overview:

Our client is a leading import and distribution business (wholesaler) of high-end eletronic, digital, personal and household products.

Responsibilities:

  • Oversee and manage repair incidences that occur within our clients business
    • Walk-ins
    • E-mails
    • Manage job cards from start to finish
    • Technician follow ups
    • Customer support
    • Tech statements
    • Filing
    • Storeroom management
    • Courier management
    • Quote management
    • Open Order Management
  • Be able to execute quickly and move resources to achieve ad hoc short term requirements
  • Provide a high-quality level of service, looking after Global technology and Consumer brands
  • Manage stock requirements at all stages of the process, as required

Qualifications and Experience required:

  • Matric
  • Customer service orientation wanting to go the extra mile to ensure brand loyalty and customer satisfaction
  • Demonstrated ability to work on multiple initiatives at the same time in the retail and FMCG environment
  • A minimum of 3 years experience in managing customer services and repairs
  • SAP Business One experience an advantage
  • Advance Computer literacy skills

High-End Consumer Product Repairs Administrator Specialist position available in Western Cape, Cape Town. This job position was posted by Rory Mackie & Associates. The job has been posted as a premium ad on 2024-06-08 at 13:05:06 in the It Computer category

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Cape Town: High-End Consumer Product Repairs Administrator Specialist posted by Rory Mackie & Associates

Overview:Our client is a leading import and distribution business (wholesaler) of high-end eletronic, digital, personal and household products. Responsibilities:Oversee and manage repair incidences that occur within our clients businessWalk-insE-mailsManag


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High-End Consumer Product Repairs Administrator Specialist

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