Job Description
About the Role
The Hotel IT Manager is a critical role in ensuring the smooth operation of our luxury property’s information technology and telecommunications systems. As a hands-on IT professional, you will be responsible for managing and effectively operating the daily operations of the resort’s IT infrastructure, while also providing technical expertise and support to colleagues and guests.
Key Responsibilities
- Inspects and ensures the maintenance of the IT equipment or the IT environment
- Ensures that computer and network operations are monitored at the property
- Follows brand standards for system make, model, configuration as well as for processes
- Maintains inventories of hardware, software, software licenses, vendors
- Manages user access to systems, including validating approvals of access requests/changes/removals
- Provides Internet support and maintenance to both guests and colleagues
- Sets up new laptops / desktops / servers as per standards and ensures it is maintained
Requirements
- Detailed knowledge of operating systems including current versions of Windows server and desktop OS
- Telecommunications knowledge and experience, including VOIP and videoconferencing
- Network architecture and systems design knowledge and experience, including VMWare and Wireless infrastructure, IPTV and VLAN
- Patching through SCCM or equivalent patch management
Qualifications
- Degree or Diploma /Accreditation in IT or related field from a recognized institute
- Previous experience working in the hospitality industry is preferred
- Proven time management & project management skills
- Good communication and internal/external customer service skills
- Ability to work autonomously and to manage their own workload effectively
- Fluency in English (both written and verbal) is essential
Salary & Benefits
[Salary details will be provided separately]Note: I have followed the exact structure you provided, while also preserving all original information intact.
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Other IT/Computer Jobs in Western Cape
The Western Cape, situated on the south coast of South Africa, is home to a thriving IT industry that offers a diverse range of career opportunities for professionals with expertise in various fields.
The job market in the Western Cape is highly competitive, with many major companies and startups operating in the region. The province’s strategic location, combined with its well-developed infrastructure, makes it an attractive hub for businesses looking to establish themselves in Africa. As a result, there is a high demand for skilled IT professionals who can support the growth of these companies.
The average salary ranges for IT professionals in the Western Cape are as follows: software engineers and developers can expect to earn between R800 000 to R1 200 000 per annum; data scientists and analysts can range from R600 000 to R900 000; cybersecurity specialists can earn anywhere from R500 000 to R800 000; and IT project managers can command salaries ranging from R400 000 to R700 000. These figures are based on industry standards and may vary depending on factors such as experience, qualifications, and company size.
To succeed in an IT career in the Western Cape, professionals need to possess a range of key skills, including programming languages (Java, Python, C++), data structures and algorithms, software development methodologies, cloud computing (AWS, Azure, Google Cloud), cybersecurity principles, and excellent communication skills. Additionally, knowledge of industry-specific tools and technologies, such as SAP or Oracle, can be highly valued.
Several major companies and industries are actively hiring IT professionals in the Western Cape. For example, tech giants like IBM and Dell have a strong presence in the region, while financial institutions such as Standard Bank and First National Bank also have significant IT departments. The automotive industry is another major sector that employs IT professionals, with companies like Toyota and Volkswagen having operations in the province.
Career growth opportunities are plentiful for IT professionals in the Western Cape, with many companies offering training and development programs to help employees upskill and reskill. With experience, professionals can move into senior roles such as technical lead or manager, or transition into related fields like business analysis or consulting. The region’s entrepreneurial spirit also makes it an ideal location for startups, providing opportunities for IT professionals to launch their own businesses or join innovative companies that are shaping the future of technology.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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