Menu Close

Cape Town: Hr Specialist posted by CallForce

Date 2024-11-24
Job Title Hr Specialist
Employer CallForce
More Information
Salary 0
Category Professions
Location Western Cape
/ Cape Town

Job Summary

We are seeking an HR Specialist to oversee employees working in the BPO/Contact Centre sector in Cape Town. The successful candidate should be able to handle key HR functions ensuring that staff maintain the required standards of professionalism and service delivery. The successful candidate will also be required to build and maintain strong relationships with external and internal stakeholders to meet project deliverables.

Duties:

Provide HR oversight and client relationship management including:

  • 24 hour problem resolution client/employee.
  • Handle misconduct and incapacity processes.
  • Performance Management of KPIs and targets.
  • Monitor attendance and adherence to schedule and address non-compliance.
  • Investigate incidents on duty.
  • Assist with monthly payroll. Handle payroll and leave queries.
  • Assist with credit control in respect of client billings.
  • Handel HR administration.
  • Handle Medical Aid admin and leave reports.
  • Engage with internal and external client management teams to understand and meet service delivery levels.
  • Ensure implementation & maintenance of Service Level Agreements and Standard Operating Procedures.
  • Liaise with the recruitment team, ensuring full understanding of the profile for new recruits.
  • Assist with co-ordination of recruitment process.
  • Keep the client and recruitment team informed of process.
  • Manage attrition.
  • Completion of all documentation relating to candidate placement.
  • Attend client meetings and provide reports.
  • Complete all required daily, weekly and monthly reports.

Qualifications:

  • Matric
  • HR degree/diploma (a preference)
  • MS Office strong Excel

Skills and Experience:

  • 3-5 years practical HR/IR experience.
  • Client Relationship Management experience
  • Experience in working in BPO/Contact Centres.
  • TES Account/Project Management experience (a strong preference.)
  • Valid drivers license & own motor vehicle.

Competencies

  • Strong inter-personal skills.
  • Excellent verbal and non-verbal communication skills.
  • Ability to manage conflict.
  • Strong customer service focus.
  • Flexibility and adaptability.
  • Stress tolerance and resilience.
  • Planning, organising and time management.
  • Quality focus and excellence orientation.

Salary

  • Industry related

Hr Specialist position available in Western Cape, Cape Town. This job position was posted by CallForce. The job has been posted as a premium ad on 2024-11-24 at 13:27:05 in the Professions category

Click Go Apply to apply online!

View Job  Cape Town: Full Stack Developer posted by Goldman Tech

You might also like to look at the available jobs in the same area.

Apply directly on jobmail for this position
Some posts have contact information included with other instructions. All applicants are urged to read the instructions carefully.
We will list jobs at the bottom of each job, so feel free to scroll down and continue your search.

We do not accept any job applications and merely offer the service of daily jobs being mined and displayed on our job portal.
Each job post has a link to take you directly to the original post to apply on their website or the original website where the post came from.


Here are some more related positions


Western Cape: Finance Specialist posted by CoetzeeHR Consultants

We are seeking a skilled and detailed-oriented Finance Specialists to join our dynamic team, based in CAPE TOWN.The ideal candidate will have experience in auditing, payroll tax, payroll submissions(EMPs), bank reconciliation, and working with variety of a


View Job
Finance Specialist

Johannesburg: Marine Technician posted by Platinum Training Development & HR Specialists

The daily duties of a marine technician can vary, but common responsibilities often include:Repairing faulty hydraulic and steering systemsMaking oil and other fluid changesPerforming preventative maintenance on vesselsDriving and docking different vessels


View Job
Marine Technician

Pinetown: Hr Specialist

Purpose of the job: Optimise the HR processes and ensure the improvement of relationships between stakeholders to meet organisational objectives. Minimum Job Requirements: Bachelors Degree or B.Tech in Human Sciences, Human Resources Management or Industri


View Job
Hr Specialist

Johannesburg: Key Accounts Sales Specialist – Chromatography Consumables

Minimum requirements for the role: Minimum matric is essential for the role. A BSc. Degree in Chemistry or Biochemistry or related qualification is essential for this role. Previous experience having sold laboratory equipment is essential for the role. Pre

View Job  Citrusdal: Front Office Support Lead posted by Dream Hotels and Resorts

View Job
Key Accounts Sales Specialist – Chromatography Consumables

Durban: Print Production And Artwork Specialist posted by Omega HR Solutions

Join this Winning Team: Where Passion Meets Professional Success!My client is a leading company in the creation of exciting and innovative Point of Sale solutions. Known for its innovative approach and commitment to excellence. They are currently seeking a


View Job
Print Production And Artwork Specialist

Johannesburg: Hr Specialist posted by Isilumko Staffing

Are you an experienced HR professional looking for a dynamic role in a fast-paced environment? We`re currently seeking an HR Specialist to join our team and work onsite at our Distribution Centers.Key Responsibilities:Safety First: Comfortable wearing safe


View Job
Hr Specialist

Johannesburg: Hr Specialist – Dc posted by Isilumko Staffing

If you have gained more than 3 years` work experience within the HR field, familiar with Distribution Centres, willing to wear safety gear on-site, then read further!In need of someone to start asap towards the Midrand area.Should be comfortable engaging


View Job
Hr Specialist – Dc

Cape Town: Hr Specialist Bpo/Contact Centre Cape Town posted by CallForce

We are seeking an HR Specialist to oversee insourced and or outsourced staff deployed in the BPO/Contact Centre sector in Cape Town. The successful candidate should be able to build and maintain Strong relationships with external clients and internal stake


View Job
Hr Specialist Bpo/Contact Centre Cape Town

Cape Town: Hr Specialist posted by CallForce

We are seeking an HR Specialist to oversee employees working in the BPO/Contact Centre sector in Cape Town. The successful candidate should be able to handle key HR functions ensuring that staff maintain the required standards of professionalism and servic


View Job
Hr Specialist

Alberton: Hr Manager And Talent Retention Specialist posted by Telebest

Requirements:Graduate in relevant Human Resources Degree or DiplomaComputer literate MS Office.Travel Willingness to travel to other provinces & OverseasMinimum 5 years experience as an HR Manager5 to 7 years of experience as an HR Generalist with ex


View Job
Hr Manager And Talent Retention Specialist

Centurion: Connectivity Reporting Specialist 1116 posted by JorDan HR

Product / Feature Team Information (if applicable) Network Health & Automation ESSENTIAL SKILLS REQUIREMENTS: · Extensive know-how in data analysis & data visualization · Hands-on experience with data visualization tools preferably AW

View Job  Cape Town: Software Development Lead (Php) posted by Goldman Tech

View Job
Connectivity Reporting Specialist 1116

South Africa: Bim Modeler / Specialist (Bahrain) – Engineering Industry – R480k – R360k posted by Hire Resolve

A highly reputable client of ours in Bahrain is urgently seeking a BIM Specialist to join their team of professionals. Requirements+4 years experience in structural design / engineeringMust have at least 2 years experience in BIMDegree or Certificatio


View Job
Bim Modeler / Specialist (Bahrain) – Engineering Industry – R480k – R360k

Rustenburg: Hrd Specialist posted by Hire Resolve

Job Title: HRD Specialist - MiningLocation: North West, South AfricaCompany: [Company Name]We are seeking a highly skilled and experienced HRD Specialist to join our team in the mining industry in the North West region of South Africa. The successful candi


View Job
Hrd Specialist

Pinetown: Hr Specialist posted by Sharon Nurock Recruitment cc

Purpose of the job:Optimise the HR processes and ensure the improvement of relationships between stakeholders to meet organisational objectives.Minimum Job Requirements:Bachelors Degree or B.Tech in Human Sciences, Human Resources Management or Industrial/


View Job
Hr Specialist

Gauteng: Specialist: Hr Administration & Payroll posted by The Hiring House

Main Outputs and Responsibilities for this position:- Responsible for HR & payroll administration- Administrate payrolls (TCF)- Supporting all internal reporting requirements- Assist with continual improvement and standardization of all payroll operati


View Job
Specialist

Error making API request.

Share this to someone who needs a job:
Posted in Jobs in Cape Town, Jobs in Western Cape

More Jobs in Your Area