Job Description
Cape Town – Western Cape – South Africa
- Support the Implementation teams with scheduling, documentation, and follow-up.
- Maintain and update project tracking tools, action logs, and timelines.
- Liaise with clients and internal departments to gather required implementation data.
- Prepare client onboarding and configuration documents along with the Implementation team.
- Ensure all administrative and compliance requirements are met throughout the implementation process.
- Assist with facilitating testing, system setup, and go-live preparation.
- Monitor and escalate risks, delays, or issues to project stakeholders (both internally and externally).
- Maintain accurate records and documentation of the implementation project and its progress.
- Be the primary contact for a client and initiate implementation processes as quickly as possible
- Provide post-implementation support including documentation handover and feedback collection to the Atom Services team.
- One-year IT qualification and/or Business qualification.
- Delivering training and comfortable speaking in front of small and large groups of people
- Proven experience in an administrative, system support, planning or project role (13 years preferred).
- Strong decision-making skills, judgment, and commitment to sound ethics.
- Expert knowledge of business systems, procedures, project techniques and practices.
- Requires expert analytical, organizational and problem-solving skills.
- Must be fluent in English (spoken and written) and able to understand Afrikaans.
- Proficient in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
- Excellent organizational and multitasking skills.
- Strong verbal and written communication abilities.
- High attention to detail and accuracy.
- Ability to effectively prioritise workload.
- Requires advanced interpersonal skills with the ability to work with both management and other team members.
- Capable of quickly adapting to client subject knowledge.
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Other IT/Computer Jobs in Western Cape
The Western Cape, situated on the south coast of South Africa, is home to a thriving IT industry that offers a diverse range of career opportunities for professionals with expertise in various fields.
The job market in the Western Cape is highly competitive, with many major companies and startups operating in the region. The province’s strategic location, combined with its well-developed infrastructure, makes it an attractive hub for businesses looking to establish themselves in Africa. As a result, there is a high demand for skilled IT professionals who can support the growth of these companies.
The average salary ranges for IT professionals in the Western Cape are as follows: software engineers and developers can expect to earn between R800 000 to R1 200 000 per annum; data scientists and analysts can range from R600 000 to R900 000; cybersecurity specialists can earn anywhere from R500 000 to R800 000; and IT project managers can command salaries ranging from R400 000 to R700 000. These figures are based on industry standards and may vary depending on factors such as experience, qualifications, and company size.
To succeed in an IT career in the Western Cape, professionals need to possess a range of key skills, including programming languages (Java, Python, C++), data structures and algorithms, software development methodologies, cloud computing (AWS, Azure, Google Cloud), cybersecurity principles, and excellent communication skills. Additionally, knowledge of industry-specific tools and technologies, such as SAP or Oracle, can be highly valued.
Several major companies and industries are actively hiring IT professionals in the Western Cape. For example, tech giants like IBM and Dell have a strong presence in the region, while financial institutions such as Standard Bank and First National Bank also have significant IT departments. The automotive industry is another major sector that employs IT professionals, with companies like Toyota and Volkswagen having operations in the province.
Career growth opportunities are plentiful for IT professionals in the Western Cape, with many companies offering training and development programs to help employees upskill and reskill. With experience, professionals can move into senior roles such as technical lead or manager, or transition into related fields like business analysis or consulting. The region’s entrepreneurial spirit also makes it an ideal location for startups, providing opportunities for IT professionals to launch their own businesses or join innovative companies that are shaping the future of technology.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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