<p>This dynamic luxury travel company is known for crafting tailor-made journeys across Southern and East Africa, with a strong focus on the North American market. Theyre looking for a highly experienced Senior Inbound Consultant based in Cape Townsomeone who thrives in a fast-paced, detail-driven environment and is confident managing complex, high-end itineraries from start to finish.<br><br>Candidate requirements:<br></p><ul><li><p>Minimum 3 years experience as an Inbound Tour Consultant in the luxury travel market</p></li><li><p>Strong knowledge of Southern and/or East Africa as a travel destination</p></li><li><p>Proficiency in Tourplan is essential</p></li><li><p>Excellent communication skills with a strong command of English (written and verbal)</p></li><li><p>Exceptional attention to detail and highly organized</p></li><li><p>Ability to manage high volumes of work while maintaining accuracy</p></li><li><p>Confident working independently and as part of a team</p></li><li><p>Strong problem-solving and crisis management skills</p></li><li><p>Must be available for after-hours support for travelling guests</p></li><li><p>Based in Cape Town (with potential hybrid flexibility post-probation)</p></li></ul><p><br>Duties and Responsibilities:<br></p><ul><li><p>Plan, quote, and design bespoke travel itineraries throughout Southern and East Africa</p></li><li><p>Manage all aspects of the booking process from quote to post-travel file closure</p></li><li><p>Confirm and book all travel services and coordinate with suppliers</p></li><li><p>Maintain accurate administration and documentation for each booking</p></li><li><p>Liaise with the accounts team for invoicing and payment coordination</p></li><li><p>Reconfirm all services prior to travel and prepare final travel documents</p></li><li><p>Provide exceptional guest support, including being on-call during client travel</p></li><li><p>Build and maintain strong relationships with suppliers and international agents</p></li></ul><p>This is a live-out role</p>