Menu Close

Cape Town: Intermediate Journey Specialist posted by Craven Cottage CC

Advertisement



Job Description

Duties:

Liaise with the Reservations Manager on booking issues, managing all the changes and adding any developments to the booking to ensure that the client’s trip is booked and planned perfectly.
Build relationships with Operations specialist based on trust and support, knowing their business trends and guests needs, ad hoc attending relevant familiarisation trips.
Ensuring all relevant systems are updated.
Handle Accommodation, transfer & touring bookings.
Ensure all booking details pull through accordingly once confirmation emails are received, i.e., flight details, times, hotels, guides.
Ensure all relevant paperwork, including relevant paperwork for guides is provided for ahead of time, i.e., guide itinerary, guide budget sheet, feedback forms and vouchers etc.
Handle queries from Agents, Direct clients on various matters i.e., activities, routes, restaurants, vehicles, sites and/or lost items.
Maintain booking file (electronically) incl. Agent correspondence, AP correspondence, costings, invoices & credit notes and updated booking file cover/summary and ensure all documents are in order.
 
Requirements:
 
Matric certificate
Tertiary certificate in Travel & Tourism/hospitality is advantageous.
At least 2-4 years’ experience in handling customer relationships and developing & promoting product and building journeys in the inbound travel industry.
In depth knowledge of South Africa, specifically Cape Town, Garden Route & Safari Destinations and Southern Africa.
Computer Literate (Microsoft Office: Outlook, Teams, Excel and Word)
Proven English literacy.
Working knowledge of TourPlan and WETU or similar booking/operating system.
Excellent attention to detail.
Personal or educational travel experience in the above areas advantageous.
Dynamic, detail orientated, organised and excellent communication skills.
Strong financial skills, self-starter with high integrity level and ethical conduct.
Ability to problem solve without compromising accuracy and prioritise changes.
Remain steady in busy environment and consistent with output, task driven.
A passion for wildlife and a commitment to sustainability and conservation.

View Job  Cape Town: PHP Developer posted by Ditto Hire



GO APPLY NOW

Safe & secure application process

Advertisement



Advertisement




Get Similar Job Alerts
Enter your WhatsApp number (e.g., +27740908132)
You'll receive alerts for new jobs in Cape Town, Western Cape


Job Seeker Tip

Always customize your CV and cover letter for each job application. Generic applications are often ignored.

How to Apply

Click “GO APPLY NOW” to visit the company’s application page.
Follow their instructions carefully.

JVR Jobs connects you with employers – we don’t process applications directly.

Latest Job Opportunities

Gauteng: Quantity Surveyor – Estimator Construction Fourways, Johannesburg, South Africa posted by Jobs 4 All

Jobs in Gauteng October 30, 2025
Construction Jobs 4 All Mining Other Building

Job Summary:A position exists within the Company for a Junior Quantity Surveyor who will work closely with and report to…

View Job  Gauteng: Spa Manager posted by Craven Cottage CC
View Job

North West: Senior Project Planner / Scheduler posted by Marvel Placement Consultant

Jobs in North West October 30, 2025
Marvel Placement Consultant Mining Engineering

Minimum Requirements:Minimum of 10 years’ proven Project Planning experience within large-scale, multi-disciplined Mining, EPCM, and Construction...

View Job

Western Cape: Accountant Senior (Western Cape – Atlantis) posted by Techbridge Recruitment

Jobs in South Africa October 30, 2025
Manufacturing Production Techbridge Recruitment

Key ResponsibilitiesFinancial Accounting: Full accounting function including debtors, creditors, bank reconciliations, general journals, and fixed asset...

View Job

Western Cape: IT Technician Senior (Atlantis) posted by Techbridge Recruitment

Jobs in South Africa October 30, 2025
Manufacturing Production Techbridge Recruitment

DUTIES:Provide advanced technical support for hardware, software, and network relatedDaily server checks by means of RMM software to ensure all…

View Job

Gauteng: Electronic Engineering Graduate posted by TAC Recruitment

Jobs in Gauteng October 30, 2025
Engineering Management TAC Recruitment

DescriptionReceive training in the design, program and configuration of PLC systems for automation equipmentDebug, test and validate control...

View Job

Boksburg: Senior Electronic Engineer posted by Hire Resolve

Jobs in Boksburg October 30, 2025
Hire Resolve Other Engineering

A global company operating in the mining, infrastructure, and natural resources sectors is seeking a Senior Electronic Engineer to join…

View Job

Browse Employers

View All

Job Alerts


Share this to someone who needs a job:
Posted in Jobs in Cape Peninsula, Jobs in Cape Town, Jobs in South Africa, Jobs in Western Cape

More Jobs in Your Area