Cape Town: International Inbound Debt Sales Consultant posted by CallForce

We are currently seeking International Inbound Debt Sales Consultants!!!

If you’ve got what it takes, then get your fingers ready!!

Note: Read thoroughly with understanding.

US-based client is looking for dynamic inbound debt sale agents to win over customers/clients who are struggling/can not pay their debt on a night shift rotation.

This is a no cold calling center with more of a hot lead base of customers.

Education and Experience:

• Matric
• English language proficiency, written and verbal
• Minimum 2-years debt sales experience (MUST)
• Must have worked on international campaigns
• MUST have a neutral accent
• MUST have knowledge of debt collection techniques
• MUST have sound negotiation skills (not negotiable)

Key Competencies and Skills:

• Excellent communication skills
• Persuasiveness
• Negotiation skills
• Meet minimum productivity requirements for calls daily
• Manage customer accounts and calls
• Collection script needs to be adhered to at all times
• Carry a professional conversation

Working Hours:

• Rotational shifts from 15h00 PM 04h00 AM

Company Description:

CallForce is an award-winning BPO service provider delivering innovative and customised contact centre solutions from South Africa to the global market. Join us as a Debt Collections Consultant and be part of a winning team. You will be servicing our global client, in the USA.

If you are a high performing, target driven individual, with great communication and negation skills, this opportunity is for you. You will be taking inbound calls and engaging with high profile clients in the USA to help them take control and get out of high debt.

Salary: R7,500 (basic plus commission)

Attach those CV’s and GOOD LUCK!!!