Cape Town: Jnr Business Analyst – IT Background posted by Mindmatch Consulting

Overview:
We are seeking a motivated and detail-oriented Junior Business Analyst to join our growing team. This role is ideal for someone with a foundational understanding of business analysis practices and a desire to develop their skills in a collaborative, cross-functional environment.

Key Responsibilities:

Requirements Gathering & Documentation

• Apply the principles of requirements engineering to capture and manage business requirements throughout the project lifecycle.
• Elicit input from a wide range of internal and external stakeholders, identifying areas of alignment and conflict in requirements.
• Document requirements in the form of user stories with clear and testable acceptance criteria.
• Collaborate on cross-functional initiatives, learning new systems and processes, and translating insights back to the business analysis team.

Process Modelling

• Use Microsoft Visio to model business processes, user journeys, and scenarios.
• Capture and analyse the current (“as-is”) state of business operations.
• Conduct gap analysis to identify improvement opportunities and support the design of future (“to-be”) states.
• Present actionable recommendations based on process insights.

Stakeholder Communication

• Participate in and contribute to workshops and discovery sessions, effectively documenting stakeholder input.
• Constructively challenge feedback while maintaining stakeholder engagement and trust.
• Communicate findings clearly and concisely to senior analysts, project managers, and developers.
• Use negotiation and influence skills to help stakeholders prioritise requirements effectively.
• Work closely with developers to ensure business requirements are well understood and accurately translated into functional solutions.

Qualifications & Skills:

• Familiarity with requirements engineering frameworks and best practices.
• Proficiency in process modelling tools, especially Microsoft Visio.
• Strong interpersonal and communication skills, with the ability to influence and negotiate.
• Detail-oriented, with a mindset for continuous learning and improvement.

Comfortable navigating ambiguity and iterating towards clarity in deliverables.