Cape Town: Managing Technical Lead/Infrastructure Manager posted by The Key Recruitment Group
Posted on 2025-05-01 00:00:00
Employer | The Key Recruitment Group |
---|---|
Category | Other IT/Computer |
Location | Western Cape / Cape Town |
Job Summary
Our client is a global powerhouse in IT services and technology, headquartered in the UK with 25+ years of industry expertise. With a relentless focus on experience-led IT services, they challenge conventional thinking to drive end-user satisfaction and innovation. Operating across the USA, South Africa, Sri Lanka, Malaysia, and Macedonia, they deliver cutting-edge managed services, cloud solutions, and Microsoft-centric business software to over 300 ambitious mid-market organizations.
Theyre seeking a Managing Tech Leada strategic thinker and hands-on leaderto drive technical excellence, infrastructure strategy, and IT service innovation for a prestigious London-based client.
Your Role: Architect, Lead, Elevate
As a Managing Tech Lead, you’ll spearhead the technical vision, optimize enterprise IT environments, and ensure seamless infrastructure performance. Leading a team of L2 and L3 Engineers, youll be the go-to escalation point for complex challenges, collaborating with senior stakeholders, architects, and vendors to modernize IT operations.
What Youll Do:
Technical Strategy & Architecture
- Define and implement a future-proof IT infrastructure strategyscalability, security, and high availability are key.
- Oversee and optimize Windows, Linux, VMware, Citrix, Entra AD, M365, and Exchange environments.
- Architect networking solutions (Cisco, Meraki, VPNs, Palo Alto), storage (SANs, iSCSI), and cloud platforms.
- Lead cloud migration, automation, and DevOps initiatives to enhance efficiency and reduce operational overhead.
- Ensure robust disaster recovery, backup, and business continuity using Veeam, iLand, and replication solutions.
- Deploy enterprise IT monitoring tools (PRTG) for predictive maintenance and performance visibility.
Leadership & Team Management
- Mentor, develop, and inspire a team of L2 and L3 Engineers to achieve technical excellence.
- Oversee workload distribution, operational efficiency, and SLA-driven performance.
- Foster collaboration between IT, security, DevOps, and business units to drive
cohesive solutions. - Act as the final escalation point for critical technical issues, delivering expert guidance
Service Management & Process Optimization
- Own and enhance end-to-end IT service management (ITSM) processes using ServiceNow.
- Drive compliance with ITIL frameworks and industry best practices.
- Develop and enforce IT policies, procedures, and change management strategies to ensure smooth operations.
- Utilize ServiceNow analytics to generate performance insights and optimize IT workflows.
Security, Compliance & Risk Management
- Implement and maintain enterprise security policies, access controls, and compliance frameworks (ISO, NIST, GDPR).
- Collaborate with security teams to enhance incident response, threat detection, and system integrity.
- Oversee security tools like Darktrace, Zscaler, and CrowdStrike to fortify cybersecurity defenses.
- Manage endpoint security with Ivanti Security Control to safeguard enterprise devices.
Innovation & Continuous Improvement
- Leverage AI, automation, and DevOps methodologies to drive IT modernization.
- Stay ahead of emerging technologies to ensure best-in-class IT solutions.
- Develop performance dashboards and analytics to track system health and efficiency.
What You Bring to the Table
- 10+ years in enterprise IT, with a proven track record in infrastructure leadership and service delivery.
- Deep expertise in Windows Server, Linux, VMware, Citrix, Entra AD, M365, and Exchange.
- Strong networking skills (Cisco, Meraki, VPNs, Palo Alto, Brocade Fibre, HPE switches).
- Extensive experience in cloud solutions, automation, and DevOps (Azure DevOps, GitHub, GitLab, Python, PowerShell).
- ITSM expertise, especially with ServiceNow for incident, problem, and change management.
- Proficiency in enterprise monitoring tools (PRTG) for IT visibility and automation.
- Strong strategic mindset with hands-on expertise in SQL, security policies, and compliance.
- Leadership, stakeholder management, and project delivery experience.
- Certifications (preferred): MCSE, CCNP, VCP, Citrix CCE-V, ITIL, TOGAF, CISSP, AWS/Azure Architect.
Why Join?
- Work on high-profile enterprise IT systems for a prestigious client.
- Be part of a cutting-edge, innovation-driven IT team.
- Competitive salary and benefits package.
- Career progression opportunities within a leading global managed service provider.
Click Go Apply to apply online!
Get Similar Job Alerts
More jobs in Cape Town
More jobs in Western Cape
Browse Other IT/Computer Jobs
Browse The Key Recruitment Group Jobs
Apply directly for this position. Please read all instructions carefully.
We do not process job applications; we simply aggregate and display job listings.
More related positions
Cape Town: DevOps Engineer (Support) posted by Construct Executive Search
Applicants must have the following requirementsMust have a Matric Certificate.Must have 6-8 years of experience as a DevOps Engineer in a software...
View Job
DevOps Engineer (Support)
Northern Suburbs: BOILERMAKERS – Based In Cape Town posted by Tom Nel Recruitment
Leading Progressive Manufacturing company seeks a number of Boilermakers urgently for six month contracts.Key experience of 3-5 Years post apprenticeship...
View Job
BOILERMAKERS – Based In Cape Town
Cape Town: Junior Accountant posted by Africa Thinking Management Solutions
Job Advertisement Junior AccountantLocation Cape Town -Observatory Company Africa Thinking Management SolutionsAfrica Thinking Management Solutions is...
View Job
Junior Accountant
Eastern Cape: Town Planner (JB5167) posted by Kontak Recruitment
Town Planner JB5167 Chintsa, Eastern CapeCompensation Range R40 45 000 CTC per month Negotiable Category EngineeringLead zoning, rezoning, and land use...
View Job
Town Planner (JB5167)
Cape Town: Roof sheeter – Urgently Needed posted by Batt Master Roofing and Guttering
Roof sheeter needed Must be able to remove and install roof sheets etc and waterproofing for maintenance company Work in fascias as wellWork experience a...
View Job
Roof sheeter – Urgently Needed
Cape Town: Sales Administrator – IT Industry posted by The Vocation Station
Are you a proactive and detail-oriented professional with a knack for client service and relationship management in the IT Distribution space? Were looking...
View Job
Sales Administrator – IT Industry
Cape Town: Junior System Support Engineer posted by The Vocation Station
Are you an enthusiastic IT professional with a passion for delivering top-notch support to diverse customers? Our client is looking for a Remote Support...
View Job
Junior System Support Engineer
Cape Town: Electrical Engineer – Building Services posted by Business Recruitment Services
This role requires collaboration with multidisciplinary teams and clients to deliver fit-for-purpose solutions that surpass industry best practices and...
View Job
Electrical Engineer – Building Services
Cape Town: Intermediate SHERQ Officer posted by Construct Executive Search
Applicants must have the following requirementsMust have a Bachelors Degree or National Diploma in Safety Management or Occupational Health and Safety. Must...
View Job
Intermediate SHERQ Officer
Cape Town: Business Development Manager – Urgently Needed posted by One Source ICT
One Source ICT is an innovative technology company specializing in Information and Communication Technology ICT solutions. With a focus on excellence and...
View Job
Business Development Manager – Urgently Needed
Cape Town: Senior Construction Contracts Manager posted by Construct Executive Search
Applicants must have the following requirementsMust have a Bachelors Degree or Diploma in Building or Civil Engineering.Must be registered with SACPCMP as a...
View Job
Senior Construction Contracts Manager
Cape Town: IT Manager – Urgently needed posted by Edelson & Associates
IT Manager Cape Town R45000 NEG Working Knowledge of Microsoft Admin Centres and Licensing. Knowledge of SQL database Management. Also on site...
View Job
IT Manager – Urgently needed
Cape Town: QUANTITY SURVEYORS posted by Furipoint pty,ltd
Furipoint is excited to announce that we are currently expanding our team and are looking for highly motivated and skilled professionals to fill the...
View Job
QUANTITY SURVEYORS
Cape Town: SITE AGENT posted by Furipoint pty,ltd
Furipoint is excited to announce that we are currently expanding our team and are looking for highly motivated and skilled professionals to fill the Site...
View Job
SITE AGENT
Cape Town City Centre: Food Safety and Quality Manager
Our client seeks a proactive manager who isnt afraid to roll up their sleeves and dive into the work. They are a close-knit, family-style business, not a...
View Job
Food Safety and Quality Manager
Cape Town City Centre: Industrial Engineer
SSubs R 40000 - neg Industrial Engineer needed for a packaging production company Tertiary qualification in industrial engineering. At least 18 months of...
View Job
Industrial Engineer
Cape Town City Centre: Resident Engineer
Qualifications and Requirements BScBTech in Civil Engineering Registered with ECSA as a Professional Civil TechnologistCivil Engineer Minimum 15 years Post...
View Job
Resident Engineer
Cape Town City Centre: Head of Operations – Commercial Focus for Import/Export Manufacturing
PURPOSE Overall responsibility for the management of the procurement, logistics and technical compliance functions of our client, in support of revenue...
View Job
Head of Operations – Commercial Focus for Import/Export Manufacturing
Cape Town City Centre: Structural Engineer
Minimum Requirements Bachelors degree in civil engineering BScBeng or BTech in Structural Engineering Professional registration with ECSA is required...
View Job
Structural Engineer
Cape Town City Centre: IT Infrastructure L2 Engineer
About the Company Our client is a global leader in IT services and technology , headquartered in the UK with 25 years of industry expertise . They are...
View Job
IT Infrastructure L2 Engineer
Cape Town City Centre: Property Service Manager
About Us Maintenance management of building services, all mechanical, electrical, structural, and civil aspects of each asset within the official investment...
View Job
Property Service Manager
Cape Town City Centre: Cost Controller | The Silo Hotel
The Cost Controller at The Silo Hotel is responsible for managing the pricing structure and stock management systems at the hotel, in order to improve...
View Job
Cost Controller | The Silo Hotel
Cape Town City Centre: Project Manager
What Youâll Do Plan, execute, and oversee property renovation, upgrade, and development projects Manage project timelines, budgets, and resources to ensure...
View Job
Project Manager
Cape Town City Centre: Electrical Technician
Responsibilities Technical audits on properties. Examine under recoveries from a technical perspective. Make technical drawings of metering reticulation of...
View Job
Electrical Technician
Cape Town City Centre: Corporate Assistant
Key Responsibilities Manage corporate travel bookings, including flights, accommodation, and visas. Assist in marketing activities event coordination,...
View Job
Corporate Assistant