Job Description
About the Role
Are you meticulous with numbers, detail-driven, and passionate about delivering exceptional guest experiences? We’re seeking a Night Auditor to join a highly reputable Hotel Group in a vital role that blends financial accuracy with outstanding hospitality service. If you thrive on balancing the books while also creating a welcoming environment for guests, this is the role for you.
Key Responsibilities
- Provide overall revenue control by conducting daily audits to ensure all revenue is accounted for.
- Answer guest calls, attend to face-to-face queries, and manage reservations during night shifts.
- Maintain records and filing systems, serving as a central point of information and assistance for guests.
- Assist with guest check-outs, process final payments, and ensure a smooth and pleasant farewell experience.
- Verify accuracy of room charges, audit all daily revenue reports, and ensure compliance with company guidelines.
- Audit, reconcile, and balance daily financial activities while assisting with reservation enquiries as needed.
- Prepare and distribute revenue reports to stakeholders, balancing totals for cash and credit cards, and running end-of-day reports.
- Perform front desk operations, including handling emergency procedures when required.
Requirements
- Hospitality qualification or equivalent, with 35 years experience as a Night Auditor or in a similar front office role.
- Strong knowledge of financial controls and operational processes.
- Proficiency in MS Office with an aptitude for numbers and systems.
- Ability to capture, interpret, and interrogate data with accuracy.
- Excellent communication skills (written and verbal), adaptability, and reliability.
- Strong planning, organisational, and problem-solving skills.
- High integrity, attention to detail, and composure under pressure.
Salary & Benefits
Salary details are not specified in the original job description.
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Other Tourism/Hospitality Jobs in Western Cape
The Western Cape is a thriving region for other tourism and hospitality careers, with a diverse range of industries catering to both local and international clients. Typically, this sector experiences steady growth due to the province’s reputation as a popular tourist destination, attracting millions of visitors each year. Generally, job seekers in this field can expect to find employment opportunities across various sectors, from luxury hotels to outdoor adventure operators.
Salary ranges for careers in other tourism and hospitality vary widely depending on factors such as experience, company size, and industry sector. While broad salary expectations are difficult to pinpoint, it’s common for entry-level positions to fall within the R20 000 – R40 000 per month range, with more senior roles potentially exceeding R80 000 – R150 000 per month. However, these figures are highly variable, and actual salaries can differ significantly based on individual circumstances.
Common skills required for careers in other tourism and hospitality include excellent communication and interpersonal skills, a strong attention to detail, and the ability to work well under pressure. Other essential skills often include language proficiency (especially English and Afrikaans), knowledge of local culture and customs, and experience with customer service or marketing. Additionally, having a basic understanding of financial management, conflict resolution, and team leadership can be beneficial in advancing one’s career.
The Western Cape is home to various industries that commonly employ professionals in other tourism and hospitality, including the financial services sector, technology industry, manufacturing sector, and more. These sectors offer diverse opportunities for job seekers, from working as a concierge or tour guide to managing hotel operations or marketing campaigns.
Career development opportunities abound in this field, with common paths including taking on additional responsibilities, pursuing specialized training or certifications, and moving into management roles within existing companies. With experience and dedication, professionals can transition into senior leadership positions or explore entrepreneurial ventures, leveraging their expertise to build successful businesses in the Western Cape’s thriving tourism industry.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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