Cape Town: Night Auditor (Hotel industry) posted by O’Brien Recruitment

Are you meticulous with numbers, detail-driven, and passionate about delivering exceptional guest experiences? Were seeking a Night Auditor to join a highly reputable Hotel Group in a vital role that blends financial accuracy with outstanding hospitality service.

Please forward your CV to *****@*****.co.za for consideration, or please apply here directly.

Key Responsibilities

• Provide overall revenue control by conducting daily audits to ensure all revenue is accounted for.

• Answer guest calls, attend to face-to-face queries, and manage reservations during night shifts.

• Maintain records and filing systems, serving as a central point of information and assistance for guests.

• Assist with guest check-outs, process final payments, and ensure a smooth and pleasant farewell experience.

• Verify accuracy of room charges, audit all daily revenue reports, and ensure compliance with company guidelines.

• Audit, reconcile, and balance daily financial activities while assisting with reservation enquiries as needed.

• Prepare and distribute revenue reports to stakeholders, balancing totals for cash and credit cards, and running end-of-day reports.

• Perform front desk operations, including handling emergency procedures when required.

Requirements

• Hospitality qualification or equivalent, with 35 years experience as a Night Auditor or in a similar front office role.

• Strong knowledge of financial controls and operational processes.

• Proficiency in MS Office with an aptitude for numbers and systems.

• Ability to capture, interpret, and interrogate data with accuracy.

• Excellent communication skills (written and verbal), adaptability, and reliability.

• Strong planning, organisational, and problem-solving skills.

• High integrity, attention to detail, and composure under pressure.

What They’re Looking For

Someone with a sharp eye for detail, strong numerical ability, and a genuine passion for hospitality. If you thrive on balancing the books while also creating a welcoming environment for guests, this is the role for you.