Cape Town: Paid Media Senior Account Manager posted by Hire Resolve

About the Role

Hire Resolve, a digital marketing platform and agency using AI and expert insights to optimize paid media for e-commerce brands, is seeking a product-led paid media expert to take full ownership of a client portfolio. The ideal candidate will be responsible for driving business growth through strategic optimization and delivering exceptional client experiences.

Key Responsibilities

• Oversee and guide client performance across a portfolio, ensuring targets are met.
• Develop tailored optimization strategies, media plans, and audits with unique insights.
• Proactively identify opportunities, risks, and strategic improvements for clients.
• Lead the production of compelling case studies aligned with the Addesu brand.
• Mentor and coach Account Managers and junior team members, fostering continuous improvement.
• Manage team performance, addressing underperformance and assigning opportunities to maximize strengths.
• Promote reflection, learning, and ownership through performance reviews and process improvements.
• Confidently manage people’s challenges to ensure a cohesive and collaborative atmosphere.
• Collaborate closely with the tech team on new platform feature development (briefing, testing, implementation).
• Provide strategic feedback on the Addesu platform based on industry changes, client needs, and team experience.
• Advise on and contribute to implementation plans for new technologies across the wider business.
• Build and maintain strong, long-term client and partner relationships.
• Confidently communicate Addesu’s strategic vision to clients.
• Represent Addesu at industry events to strengthen positioning and create new opportunities.
• Lead Addesu-hosted events and contribute to cross-functional projects with minimal senior input.

Requirements

• 5+ years of hands-on paid media experience across Google Ads, Meta Ads, and ideally TikTok Ads or other social platforms.
• 2+ years of experience managing and developing teams.
• Proven track record of managing a client portfolio and delivering performance at or above target.
• Strong client communication and relationship management skills, including leading strategic conversations and business reviews.
• Demonstrated experience working closely with tech or product teams on feature development/implementation.
• Ability to plan, lead, and deliver cross-functional projects with minimal oversight.
• Established industry network and confidence representing a business externally.
• Advanced skills in Excel/Sheets (or similar) for data analysis and media planning.
• A proactive, reflective mindset able to balance execution with high-level strategic thinking.
• Fluent English speaker (other languages a bonus).

Qualifications

• Bachelor’s degree (if applicable)

Salary & Benefits

Competitive salary based on experience (salary can potentially be more based on experience/skills)