Cape Town: Passenger Vehicle Warranty Administrator posted by Select Motor Recruitment
Posted on 2025-05-12 00:00:00
| Employer | Select Motor Recruitment |
|---|---|
| Category | Other IT/Computer |
| Location | Western Cape / Cape Town |
Job Summary
- Ensure that loss on warranty is within budget percentage parameters
- Keep daily work-in progress within parameters
- Have a full understanding of Manufacturer and Group warranty, costing & claims procedures and ensure that these are used
- Liaise with manufacturer and suppliers in a professional manner so as to maintain trust and support
- Provide speedy and helpful service to internal as well as external customers while contributing to a spirit of team co-operation which leads to customer satisfaction
- Adhere to agreed working hours
- Carry out duties and instructions in line with quality standards while self-managing your tasks to the extent that you can be unsupervised
- Submit warranty claims timeously and correctly
- Report problems to management for speedy resolution if not able to resolve them yourself
- Ensure that warranty claims submitted are paid by the manufacturer and supervise the correct maintenance of the claims store
- Ensure that correct number of hours against flat rate manual is costed
- Cost all completed jobs as soon as possible after time of completion
- Ensure that jobs are costed and invoiced before promised time
- Understand and utilise manufacturer and group costing & warranty claim procedures
- Demonstrate a clear knowledge of motor vehicle componentry or components and operation so as to be able to correctly interpret technical reports on work orders and job cards into real time costing
- Cost all completed jobs immediately
- Monitor and report on daily work-in progress report and backlog in costing immediately
- Meet all administrative deadlines e.g. Month end to ensure losses are kept to a minimum
- Requirements:
- Senior Certificate (Grade 12) or higher
- Warranty Administration experience within the Motor Dealership Industry
- Minimum of 3 years current experience in same or similar role
- Computer Literate
- Drivers License
Please note only candidates with the required experience will be contacted and considered. If you are not contacted within 14 days from application, kindly consider your application as unsuccessful.
Applications will only be considered from candidates who meet the specified criteria as per the job spec. If you do not meet the requirements, Select Motor Recruitment reserves the right not to respond to your application.
Applications should be submitted no later than Monday 12 May 2025.
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