Job Description
About the Role
We are seeking an exceptional individual to join our team as Assistant General Manager at never@home’s properties in Cape Town. As part of our growing adventure-focused accommodation and travel brand, you will be responsible for overseeing day-to-day operations, ensuring smooth management across staff, facilities, and guest experience. With a focus on quality hospitality, we deliver engaging guest experiences and fun yet professional service to travellers from around the world.
Key Responsibilities
- Supervising service quality
- Supporting and coordinating with department heads
- Ensuring health and safety compliance
- Driving people development
- Fostering an engaging and inclusive workplace culture
- Resolving guest inquiries
- Assisting the General Manager in executing strategic priorities for the property
Requirements
- Proven team leadership and staff-management experience
- Ability to build a collaborative work culture
- Strong background in operations management
- Excellent communication, guest-relations, and interpersonal skills
- Solid problem-solving, conflict-resolution, and decision-making abilities
- Knowledge of hospitality best practices, including health and safety compliance
Qualifications
- Bachelor’s degree in Hospitality Management, Business Administration, or a related field (preferred)
Salary & Benefits
(No information provided in the original job description)
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Catering / hospitality Jobs in Western Cape
The Western Cape, with its stunning natural beauty and thriving economy, presents an exciting career landscape for those interested in the hospitality and catering industry. Typically, this sector is driven by tourism, offering a wide range of job opportunities across various establishments, from boutique hotels to fine dining restaurants.
Generally, salaries in the hospitality sector can vary widely depending on factors such as experience, company size, and industry sector. Typically, entry-level positions may fall within the range of R200 000 – R400 000 per annum, while more senior roles can command higher figures, often ranging from R500 000 to over R1 million per annum. However, it’s essential to note that these are broad estimates and actual salaries can differ significantly.
Common skills required for a career in hospitality include strong communication and interpersonal skills, the ability to work well under pressure, attention to detail, and excellent customer service skills. Additionally, knowledge of food safety and handling, basic first aid, and proficiency in Microsoft Office software are often considered essential. In more senior roles, management skills, financial acumen, and creativity may also be valued.
The Western Cape’s hospitality industry is often driven by the tourism sector, which encompasses various sub-sectors such as luxury resorts, boutique hotels, fine dining restaurants, and event management. Financial services, technology, and manufacturing are also common industries that employ catering staff. Generally, career progression in this field can involve moving from front-of-house to back-of-house roles, or transitioning into management positions.
For those seeking a career in hospitality, there are various opportunities for development and advancement. Common career paths include working as a sous chef, restaurant manager, or events coordinator, before potentially moving into general management or even entrepreneurship. With experience and the right skills, it’s possible to transition into related fields such as food writing, culinary arts instruction, or even entrepreneurial ventures in the hospitality sector.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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