- Consultation and Sales:
You will advise our German-speaking customers and their families via phone and email, guiding them from the first contact to applying for our assistive devices through their health insurance. Your tasks include: - Product consultation
- Assistance with applications for assistive devices
- Follow-up calls with existing customers who have expressed interest in our products
- Data Management:
You will document your work in our CRM system to maintain an overview of where your help is needed and what needs to be done next. - Order Processing:
You will take orders and ensure that our customers receive their products on time. You will also support customers in getting to know and using our products.
Working Hours:
Part-time or full-time, minimum of 20 hours per week with flexible scheduling between 8:00 AM and 7:00 PM.
Work Location:
Remote, with a reliable internet connection required.
Your Profile:
- You enjoy consulting and interacting with customers.
- You are a good listener and communicator.
- You have the ability to empathize with others.
- You work in a structured and conscientious manner.
- You express yourself clearly and remain friendly at all times.
Technical Skills:
- Confident with PC use and browser-based applications.
- Experience with CRM systems is a plus.
Language Skills:
- German: C2 (native level)
- English: B1 or higher
Preferred (but not required) Experience:
- Customer contact and sales experience (e.g., call center, retail, hospitality).
- Experience working with people with disabilities.
- Practical knowledge in household management (e.g., cooking, laundry).
We Offer:
- A versatile and varied role
- Independent work
- Meaningful and innovative products
- Flexible working hours from home
- Performance-based pay
- Thorough onboarding
- A supportive and team-oriented working environment
About Feelware:
Feelware enables blind and visually impaired individuals to access household appliances barrier-free. Thanks to Feelware`s innovative products, people with visual impairments can live independently and comfortably in their own homes.
Remuneration : R140.00/hr + Incentives/bonuses
Remote Sales Consultant position available in Western Cape, Cape Town. This job position was posted by West Coast Personnel. The job has been posted as a char8000 ad on 2025-02-26 at 01:34:43 in the Sales Marketing category
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