Cape Town: Restaurant Supervisor posted by HotelJobs

Join ONOMO Hotels as a Restaurant Supervisor at ONOMO Waterfront! As a Restaurant Supervisor ; you will play a pivotal role in delivering exceptional guest experiences. You will oversee the day-to- day operations of the restaurant and bar, ensuring smooth service, team efficiency, and compliance with ONOMO standards. This role requires strong leadership, a hands-on approach, and a passion for hospitality excellence. Key Responsibilities Supervise daily restaurant and bar operations to ensure high-quality service and guest satisfaction. Train, guide, and motivate front-of-house staff to maintain service excellence and adherence to brand standards. Assist with staff scheduling, recruitment, and performance management. Provide recommendations and sell dishes and beverages to enhance the guest experience and drive sales. Ensure compliance with health, safety, hygiene, and environmental standards. Handle customer feedback and resolve issues promptly and professionally. Support the Restaurant Manager with administrative tasks, including stock control, cash-up procedures, and reporting. Monitor financial performance and contribute to achieving sales and profitability targets. Uphold and promote ONOMOs values, culture, and operational procedures. Qualifications and Experience 25 years of proven experience as a Restaurant Supervisor ; Team Leader ; or similar leadership role within the hospitality industry. Strong knowledge of restaurant operations and customer service best practices. Proficiency in Micros POS and Microsoft Office Suite (Excel, Word, Outlook). Excellent communication, interpersonal, and leadership skills. Ability to multitask, work under pressure, and manage multiple priorities effectively. Detail-oriented with strong organisational and problem-solving abilities. Understanding of financial controls and administrative duties related to restaurant management. Knowledge of Health & Safety ; Food Hygiene ; and Environmental standards. A passion for delivering memorable guest experiences and fostering repeat business. Location: ONOMO Waterfront, Cape Town