Cape Town: Service Advisor posted by Hire Resolve
Posted on 2025-06-19 00:00:00
Employer | Hire Resolve |
---|---|
Category | Customer Service |
Location | Western Cape / Cape Town |
Job Summary
Position Overview:
Hire Resolve’s client is seeking a highly motivated and skilled individual to join their team as a Service Advisor at their automotive service center in Cape Town. The Service Advisor will be responsible for providing exceptional customer service, managing customer inquiries and concerns, and coordinating service appointments and repairs for automotive vehicles.
Responsibilities:
Customer Service:
- Greet customers in a friendly and professional manner.
- Provide excellent customer service by addressing customer inquiries and concerns promptly and effectively.
- Ensure high customer satisfaction by maintaining strong customer relationships and delivering a personalized experience.
Service Coordination:
- Schedule service appointments and communicate effectively with customers to manage their expectations.
- Undertake a comprehensive assessment of customer vehicles to determine necessary repairs and maintenance.
- Liaise closely with service technicians to ensure smooth workflow and timely completion of repairs.
- Inform customers about the progress of their vehicles, as well as any additional repair or maintenance requirements
Administrative Tasks:
- Maintain accurate and up-to-date service records and documentation.
- Generate service quotes and invoices, ensuring accuracy in pricing and billing.
- Manage inventory of required parts and supplies, placing orders as necessary.
- Process warranty claims and ensure all relevant documentation is completed accurately.
Upselling and Revenue Generation:
- Identify opportunities for upselling additional service offerings or maintenance packages.
- Provide detailed explanations and recommendations to customers regarding additional services or necessary repairs.
- Collaborate with the sales team to promote service contracts and extended warranties.
Requirements:
- High school diploma or equivalent (additional relevant certifications or education preferred).
- Minimum of 2 years of experience as a Service Advisor or in a similar role within the automotive industry.
- Knowledge of automotive systems, repairs, and maintenance procedures.
- Familiarity with warranty policies and procedures.
Location:
Cape Town, South Africa
Contact Hire Resolve for your next career-changing move.
- Salary: negotiable.
- Our client is offering a highly competitive salary for this role based on experience.
- Apply for this role today, contact Kayla Pelser, Rebecca or Brittney at Hire Resolve or on LinkedIn
- You can also visit the Hire Resolve website: hireresolve.us or email us your CV: *****@*****.co.za
We will contact you telephonically in 3 days should you be suitable for this vacancy. If you are not suitable, we will put your CV on file and contact you regarding any future vacancies that arise.
Click Go Apply to apply online!
Get Similar Job Alerts
More jobs in Cape Town
More jobs in Western Cape
Browse Customer Service Jobs
Browse Hire Resolve Jobs
Apply directly for this position. Please read all instructions carefully.
We do not process job applications; we simply aggregate and display job listings.
More related positions
Cape Town: Regional Building & infrastructure Executive posted by Construct Executive Search
Applicants must have the following requirementsMust have a Masters Degree or a Bachelors Degree in Engineering.Must be registered as a Professional Engineer...
View Job
Regional Building & infrastructure Executive
Cape Town: Tax Administrator (JB5261) posted by Kontak Recruitment
Tax Administrator JB5261Northern Suburbs, Cape Town, Western Cape Compensation R18 000 - R25 000 per month Based on experience and qualificationsCategory...
View Job
Tax Administrator (JB5261)
Cape Town: Medical Sales Specialist – Devices (JB5278) posted by Kontak Recruitment
Medical Sales Specialist - Devices JB5278Dieprivier, Cape Town R31 500 Basic Salary, plus commission, fuel and cell phone allowance Duration Permanent A...
View Job
Medical Sales Specialist – Devices (JB5278)
Cape Town: Accounts Clerk posted by Executive Placings
Travel Management Company is looking for an Accounts Clerk to perform all relevant duties of debtor and creditor accounting procedures and controls, plus...
View Job
Accounts Clerk
Cape Town: Corporate Receptionist (Cape Town) posted by Corporate Placements
Do you enjoy the flexibility and available immediately then register with us today for Temporary Receptionist assignments.Must haveGrade 12Min. 2 years...
View Job
Corporate Receptionist (Cape Town)
Cape Town: Reservations Manager posted by Executive Placings
Leading Destination Management Company is looking for an experienced Reservations Manager to serve as a sales driver and main point for key accounts while...
View Job
Reservations Manager
Cape Town: Product Manager posted by Executive Placings
Leading Destination Management Company is looking for an experienced Product Manager to maintain, develop and discover Product offerings for FIT, Groups and...
View Job
Product Manager
Cape Town: Head of Wholesale (Exco) posted by Corporate Placements
Our client a luxury retail business is seeking a Head of Wholesale to join their team. You will be responsible for strategic development and implementation....
View Job
Head of Wholesale (Exco)
Cape Town: Strategic Projects & Partnership Lead posted by Corporate Placements
Our client a non-profit organisation is seeking a Strategic Projects and Partnerships Lead to join their team. You will be responsible for leading the...
View Job
Strategic Projects & Partnership Lead
Cape Town: Foreman – Urgently Needed posted by Batt Master Roofing and Guttering
MUST HAVEDrivers LicenseAttention to detailBe able to work under pressureExperience in roof sheeting, roof tiling, waterproofing and paintingRun...
View Job
Foreman – Urgently Needed
Cape Town: Business Development Representative (Remote) (JB5287) posted by Kontak Recruitment
Business Development Representative Remote JB5287 Remote, for applicants residing in Cape TownR25 000 - R30 000 Basic plus commission, cellphone and...
View Job
Business Development Representative (Remote) (JB5287)
Cape Town: Creative Marketing Lead (JB5294) posted by Kontak Recruitment
Creative Marketing Lead JB5294Cape Town, Western CapeR25 000 R35 000 CTC per monthIn-office culture, creative freedom, founder collaborationPermanentPremium...
View Job
Creative Marketing Lead (JB5294)
Cape Town: Customs Entry Clerk posted by Zedcore PTY LTD 4780165421
Customs Entry Clerk must have experiences between 2 - 5 years, is responsible for accurately preparing and submitting customs documentation, ensuring...
View Job
Customs Entry Clerk
Cape Town: Overhead Crane Technician Assistant – Urgently needed posted by BB Cranes PTY Ltd
Carries out verbal instructions of the crane technicianbranch manager, on a daily basis, in terms of the production program and output required.Collects and...
View Job
Overhead Crane Technician Assistant – Urgently needed
Cape Town: Motorcycle Drivers for Merchandising Project posted by UFC
I am looking to recruit 20 preferably female motorcycle drivers to assist with merchandising bread and confectionery across various retail stores.
View Job
Motorcycle Drivers for Merchandising Project
Cape Town City Centre: . Net Developer (30 Month Contract)
Key Responsibilities Participate in planning, requirements gathering, and deployment of enterprise-wide systems. Develop scalable, full-stack solutions...
View Job
. Net Developer (30 Month Contract)
Cape Town: Key Account Manager – Capital Equipment posted by The Recruitment Guy
An experienced KEY ACCOUNT MANAGER FOR CAPITAL EQUIPMENT is required for permanent employment based in Cape Town.To maintain and expand relationships with...
View Job
Key Account Manager – Capital Equipment
Cape Town City Centre: Executive Assistant to COO
A highly organised, professional and well presented Executive Assistant is sought for the COO of this hospitality group, based in Cape Town. Requirements...
View Job
Executive Assistant to COO
Cape Town City Centre: FRONT OFFICE ATTENDANT
Key Responsibilities Transport guests safely and comfortably to and from the airport, local destinations, and hotel events Maintain cleanliness and upkeep...
View Job
FRONT OFFICE ATTENDANT
Cape Town City Centre: Service Technician
Job Purpose The Services Technician is responsible for providing support to end-users including 2nd Level Application and Technical Support to the companys...
View Job
Service Technician
Cape Town City Centre: SENIOR TECHNICIAN â REFRIGERATION (CAPE TOWN)
Minimum Requirements Grade 12 Matric. N6 Technical qualification. Trade-tested refrigeration qualification non-negotiable. 2-3 years of experience in...
View Job
SENIOR TECHNICIAN â REFRIGERATION (CAPE TOWN)
Cape Town City Centre: Project Manager (IT Infrastructure Domain)
Job Description Our client is seeking a highly skilled and experienced IT Infrastructure Project Manager to lead and coordinate the planning, execution, and...
View Job
Project Manager (IT Infrastructure Domain)
Cape Town City Centre: Temporary Painter
Were on the lookout for a temporary Painter to join the team at a leading site in Newlands. If you take pride in delivering neat, quality finishes and enjoy...
View Job
Temporary Painter
Cape Town City Centre: Events and Logistics Coordinator
Events and Logistics Coordinator Location Cape Town Employment Type Permanent Are you a dynamic, detail-oriented individual with a passion for events and...
View Job
Events and Logistics Coordinator
Cape Town City Centre: Financial Analyst
My client, a leader in the FMCG sector, is seeking an ambitious Financial Analyst who is eager to gain international exposure and will support the Africa...
View Job
Financial Analyst