Social Media Community Manager
Posted on 2025-04-09
| Employer | CallForce |
|---|---|
| Salary | 7000 |
| Category | Professions |
| Location | Western Cape / Cape Town |
Job Summary
Vodacom Social Media Community Manager
Job Summary:
We are seeking a dedicated social media community manager consultant to join our team. As a community manager, you will play a critical role in ensuring our customers receive prompt and efficient assistance through online chat and messaging platforms. Your primary goal will be to provide excellent customer service and resolve customer inquiries and issues in real-time.
We craft social media communities for leading brands. Seeking a skilled Community Manager to drive engagement and connection. Join our dynamic team where work meets play, and learning is constant. Bring your flair and style to deliver exceptional results.
As a Community Manager, you`ll oversee social media channels (Facebook, Twitter, LinkedIn), manage editorial content, engage with the public, and monitor conversations. Your goal: ensure client needs are met through strategic community management and direct engagement.
Duties and
Responsibilities:
- Develop and implement content and community strategies
- Manage content implementation and community engagement
- Foster creativity and thought leadership
- Build internal and external relationships
- Understand client business and requirements
- Identify areas for team growth and improvement
- Moderate social platforms and engage with communities
- Monitor industry trends and technologies
- Respond to customer inquiries via online chat and messaging
- Provide product/service information and assistance
- Maintain professionalism and excellent customer service
- Document customer interactions
- Meet/exceed performance targets
- Stay updated on product knowledge and company policies
Requirements and Qualifications:
- Matric qualification
- Excellent written communication skills
- Strong problem-solving and logical thinking
- Computer proficiency and chat/messaging platform familiarity
- Multitasking and adaptability
- Customer-focused attitude (empathy, patience)
- Flexibility (evenings, weekends, holidays)
- Team player with strong interpersonal skills
Required Skills & Experience:
- Excellent communication (written & verbal)
- Social media expertise
- Community analysis and behavior understanding
- Data analysis and insights
- Attention to detail
- Creative thinking
- Organizational skills
- Ability to work under pressure
- Cross-functional team collaboration
- Sports knowledge
- Sponsorship landscape experience
Essential Traits:
- Fun-loving: enjoy work and play
- Courageous: bold and brave in innovative work
- Loyal: committed to company mission and colleagues
- Inspirational: teach and foster growth
- Proactive: take initiative, seek opportunities
Days & times of work:
- The operation is based in the Cape Town CBD and runs on a rotational schedule 07:00 and 22:00 – Monday to Sunday (2 weekends on and 2 weekends off based on operational requirements) 365 days a year, including public holidays.
Social Media Community Manager position available in Western Cape, Cape Town. This job position was posted by CallForce. The job has been posted as a premium ad on 2025-04-09 at 13:18:47 in the Professions category
Click Go Apply to apply online!
You might also like these jobs in the same area.
Apply directly for this position. Please read all instructions carefully.
We do not process job applications; we simply aggregate and display job listings.
More related positions
Western Cape: Amharic Social Media Advisor posted by Stars Away
We are looking for an Amharic speaker to help us with our social media accounts. You will be responsible for posting on our channels (telegram, Facebook, twitter) and TikTok. Work from home and flexible hours. Amharic Social Media Advisor position availabl
View Job
Amharic Social Media Advisor
Sandton: Social Media Manager
Roles and Responsibilities Social Media Manager ð?? Location: Rivonia, Sandton (On-site) â° Working Hours: Flexible Half day US, half day SA (to be discussed) ð??? Company: US Virtual Guard (American Security Monitoring Company) About the Role: We`re loo
View Job
Social Media Manager
Cape Town City Centre: Social Media Specialist
Who we are: A leading Financial Services company. What we do: We offer affordable and reliable financial services to the emerging consumer. What we are looking for: A Social Media Specialist. What you will do: Initiate and execute on creative content strat
View Job
Social Media Specialist
Other: Social Media Manager – Part-Time posted by Solvency Now Bookkeeping Inc. LLC
Social Media Manager (Remote, Part-Time) | $6 - $8 USD/hrAre you a creative storyteller who thrives on growing online communities? Join Solvency Now Bookkeeping, Inc., a fully remote bookkeeping firm based in Tampa, FL, and help shape our digital presence!
View Job
Social Media Manager – Part-Time
South Africa: Social Media & Marketing Coordinator
REQUIREMENTS Matric, relevant Marketing or Design qualification 6 years of experience in Marketing Experience on Mac Computers Design software experience in Canva, Photoshop, Illustrator and In-Design Effective communication in English DUTIES Develop engag
View Job
Social Media & Marketing Coordinator
Centurion: Graphic Designer With Social Media And Community Development
Required qualification and working knowledge: Bachelors degree in graphic design, Visual Art or a relevant degree 5 years of experience in Graphic design (with an updated portfolio) Experience in working with Adobe Creative Suite (Photoshop, Illustrator, I
View Job
Graphic Designer With Social Media And Community Development
Cape Town City Centre: Social Media Specialist
Our client, a leader within the fintech industry, is seeking a Social Media Specialist to join their dynamic team in Cape Town. This is an exciting opportunity to contribute to a fast-paced, purpose-driven organisation, enhancing engagement on social media
View Job
Social Media Specialist
Johannesburg: Content Creator And Social Media Video Editor – Jhb
Key Responsibilities: Create and edit engaging short-form videos tailored for platforms like TikTok, Instagram Reels, YouTube Shorts, and Twitter. Collaborate with the creative team to develop video concepts aligned with client content and goals. Optimize
View Job
Content Creator And Social Media Video Editor – Jhb
Johannesburg: Social Media Content Creative Director
This role combines deep platform knowledge, strategic thinking, creative ideation and direction, and hands-on execution to deliver and direct world-class content that meets content creators and clients goals and resonates with audiences across the world. T
View Job
Social Media Content Creative Director
East London: Social Media Content Creator / Junior Designer
Overview: A leading company in the property sales and rental sector is looking for a Social Media Content Creator to enhance its digital presence. This role is ideal for a creative and motivated individual with a keen interest for digital marketing, design
View Job
Social Media Content Creator / Junior Designer
Pietermaritzburg: Social Media Marketing Assistant
Duties and Responsibilities: Social Media & Content Creation: Identify trending content on TikTok & Instagram and create engaging posts that align with these trends. Podcast Management: Edit, publish, and market podcasts to maximize reach and engagement. S
View Job
Social Media Marketing Assistant
South Africa: Content & Social Media Manager
Job Title: Content & Social Media Manager Location: Hybrid Cape Town, Foreshore Reports to: Marketing Operations Manager Employment Type: Part-time or Full-time (9:00 -17:00 UK hours for full-time) Salary: R15 000 - R30 000 (Negotiable, based on experience
View Job
Content & Social Media Manager
Bellville: Junior Social Media Manager
JUNIOR - SOCIAL MEDIA MANAGER & CONTENT CREATOR Location: Belville - Cape Town Salary: Negotiable, Plus Benefits. Passionate about design, social media, and creating visually compelling content. Requirements: Proven experience in managing and executing soc
View Job
Junior Social Media Manager
South Africa: Social Media Manager
Job Advertisement: Social Media Manager Location: Remote (Anywhere in South Africa) Salary: R28,000/month (£1,200/month) Commission for Upsells Working Hours: 8:00 AM - 5:00 PM (UK Time) Experience Required: Minimum 2 years in social media management Abou
View Job
Social Media Manager
Cape Town City Centre: Social Media Coordinator
Village N Life is a leading local Tourism and Hospitality group where we go above and beyond to ensure the last 10% standards are met. If you thrive on a company culture that focuses on growing their employees through career development and incentives, thi
View Job
Social Media Coordinator
East London: Digital/Social Media Marketer
DIGITAL/SOCIAL MEDIA MARKETER/EAST LONDON – Our client in the Automotive Industry is looking to appoint a Digital/Social Media Marketer, applicants MUST HAVE Matric, and Valid Drivers license Skills and experience (Experience and Qualification) Tertiary qu
View Job
Digital/Social Media Marketer
Johannesburg: Social Media And Community Manager
What Youll Be Doing: Posting fun and engaging content twice a week across Facebook & Instagram (and maybe even launching our clients TikTok) Managing online communityreplying to comments, messages, and building relationships with amazing followers Keeping
View Job
Social Media And Community Manager
Cape Town City Centre: Social Media Specialist
Duties and Responsibilities (Includes but is not limited to): - Initiate and execute on creative content strategies that align with the companys brand - Copywriting of all social media posts according to the brand guidelines - Conduct market research analy
View Job
Social Media Specialist
Krugersdorp: Social Media Guru posted by GroupX Investments Pty Ltd
Social media GURU required!I would like to take my company to the next level using various social media platforms.Requirements:- Proof of experience/ large follower base- Next level photo/ video editing skills- Camera skills- Talk to camera skills- Creatin
View Job
Social Media Guru
South Africa: Organic Social Media Manager
Are you a social media pro with a passion for sports and betting? An exciting opportunity has arisen for a talented Organic Social Media Manager to join a fast-paced and dynamic marketing team. This role offers the chance to lead and shape a powerful socia
View Job
Organic Social Media Manager
Sandton: Social Media Content Creator/Manager & Digital Marketer/Business Development Manager – Urgently Needed posted by Anro Solutions
Manage paid advertising campaigns on platforms like Google Ads, Facebook, Instagram, LinkedIn, etc.Analyze campaign performance and optimize strategies to maximize ROI.Use analytics tools (Google Analytics, social media insights, etc.) to track KPIs, under
View Job
Social Media Content Creator/Manager & Digital Marketer/Business Development Manager – Urgently Needed
Pretoria East: Social Media Marketer – Urgently Required posted by Mendelssohn`s
Busy day spa requires innovative, energetic and hardworking social media marketer. Based in Pretoria East. Must have own transport and social media marketing experience. Call Mendelssohn`s Social Media Marketer - Urgently Required position available in Ga
View Job
Social Media Marketer – Urgently Required
Cape Town: Social Media Specialist posted by O`Brien Recruitment
Our client, a leader within the fintech industry, is seeking a Social Media Specialist to join their dynamic team in Cape Town. This is an exciting opportunity to contribute to a fast-paced, purpose-driven organisation, enhancing engagement on social media
View Job
Social Media Specialist
Cape Town: Social Media Specialist posted by Ad Talent Africa
Who we are: A leading Financial Services company.What we do: We offer affordable and reliable financial services to the emerging consumer.What we are looking for: A Social Media Specialist.What you will do:Initiate and execute on creative content strategie
View Job
Social Media Specialist
East London: Social Media Content Creator / Junior Designer posted by Abantu Staffing Solutions
Overview:A leading company in the property sales and rental sector is looking for a Social Media Content Creator to enhance its digital presence. This role is ideal for a creative and motivated individual with a keen interest for digital marketing, design,
View Job
Social Media Content Creator / Junior Designer