Job Description
Store Assistant Manager (Cape Town)
About the Role
As Store Assistant Manager, youll be the right hand to the Store Manager helping lead the team, hit sales targets, and keep operations seamless. A mix of people leadership, stock management, and customer service will be at the heart of what you do.
What Youll Do
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Support in daily store operations and achieving sales targets
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Manage stock flow, shrinkage, and bi-annual stock takes
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Oversee floor merchandising, promotional execution, and pricing standards
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Handle customer requests, complaints, and compliments
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Manage Click & Collect and online store processes
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Assist with HR tasks: scheduling, leave, performance management, and training
What Youll Bring
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Matric (Grade 12) Retail/FMCG qualification advantageous
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5+ years retail/FMCG experience across departments
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At least 3 years supervisory/leadership experience
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Strong people management and customer service skills
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Tech-competent (MS Office, SAP/Unisolv a plus)
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Resilient, adaptable, and a problem-solver
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