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Cape Town: Store manager posted by Cash Crusaders

Cape Town: Store manager posted by Cash Crusaders

Posted on 2025-08-06 00:00:00

Employer Cash Crusaders
Category Other Retail
Location Western Cape  / Cape Town

Job Summary

Are you a results-driven leader with a passion for retail and people development? Join our dynamic team as a Store Manager and take ownership of a high-performance environment that thrives on operational excellence, outstanding customer service, and team growth.

Key Responsibilities:

Operational Management

  • Drive store performance to achieve and exceed sales targets.

  • Maximise income streams through effective promotion of add-ons, GP, and other revenue channels.

  • Ensure consistent implementation of merchandising and marketing standards.

  • Attract and retain a strong and loyal customer base.

Inventory Management

  • Oversee inventory controls and ensure effective stock management.

  • Monitor store performance in line with stock availability and customer demand.

Customer Service

  • Ensure exceptional customer experiences that exceed expectations.

  • Review and act on Mystery Shopper reports and customer feedback.

  • Resolve product and service-related complaints quickly and effectively.

  • Lead by example in reinforcing a customer-first culture among staff.

People Management

  • Train, develop and motivate staff to reach full potential.

  • Plan for succession and promote internal growth.

  • Manage performance consistently and fairly.

  • Foster a positive, engaging and productive working environment.

Administration & Compliance

  • Ensure strict adherence to company policies, systems, and procedures.

  • Oversee daily administrative duties, including cash-ups, safe checks, alarm checks and maintenance of admin files.

What Were Looking For:

  • Proven retail management experience

  • Strong leadership and people management skills

  • Excellent communication and organisational skills

  • Target and results-oriented mindset

  • Passion for customer service and retail excellence

Working Hours: Retail hours, including weekends and public holidays

Click Go Apply to apply online!


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Cape Town: Store Manager posted by Cash Crusaders

Cape Town: Store Manager posted by Cash Crusaders

Posted on 2025-07-26 00:00:00

Employer Cash Crusaders
Category Other Retail
Location Western Cape  / Cape Town

Job Summary

OPERATIONAL MANAGEMENT

  • Ensure store sales objectives are met
  • Maximise incomes streams for the store (Add-ons, GP etc.)
  • Stores Performance
  • Ensure effective implementation of merchandising standards
  • Ensure effective implementation of marketing initiatives
  • Attraction and retention of customer base

INVENTORY MANAGEMENT

  • Functional area
  • Job Competencies
  • Ensure store sales objectives are met
  • Maximise incomes streams for the store (Add-ons, GP etc.)
  • Stores Performance

CUSTOMER SERVICE

  • Ensure Customer Expectations are exceeded
  • Review Mystery shopper reports
  • Ensure immediate acknowledgement and timeous finalisation of product and retail / buy shop related complaints
  • Reinforce a culture of service minded staff to ensure Customer satisfaction

PEOPLE MANAGEMENT

  • Facilitate the training and development of employees to ensure correct competency
  • Succession Planning
  • Ensure consistent, effective performance management
  • Manage and enhance employee relations and satisfaction

ADMINISTRATION

  • Ensure implementation and adherence to all relevant Company Policies, Procedures, System Requirements, Standing instructions
  • Cash-ups
  • Safe checks
  • Alarm Checks
  • Admin Files

Click Go Apply to apply online!


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