| Date | 2024-11-24 |
|---|---|
| Job Title | Workforce Manager |
| Employer | Isilumko Staffing More Information |
| Salary | 50000 |
| Category | Management |
| Location |
Western Cape / Cape Town |
Job Summary
Our client in the BPO sector is urgently looking for Workforce Manager:
Requirements
- Candidate must possess at least a Bachelors/College Degree
- 4 years minimum experience in Workforce Management
- Dialer experience for outbound campaigns a must
- Excellent skills in forecasting, scheduling and real-time time management a must
- Strong organizational skills to ensure critical timelines are met
- Accuracy and attention to details a must in this role
- Strong presentation skills
- Detail oriented with ability to deliver project deliverables with little supervision
- Excellent written, verbal and e-mail skills, with the ability to interface effectively with individuals at various levels
- Ability to effectively prioritize workload in a fast paced, real-time and frequently changing environment while remaining detailed and organized
- Demonstrate analytical, organizational, problem solving and creative thinking skills
- Respond positively to change, embracing and using new practices or values to accomplish goals and solve problems
- Flexible and willing to work in shift schedules and during weekends
Skills:
- Dialer (Advanced)
- Erlang (Advanced)
- Microsoft Office (Advanced)
- Outbound tools
Workforce Manager position available in Western Cape, Cape Town. This job position was posted by Isilumko Staffing. The job has been posted as a premium ad on 2024-11-24 at 13:21:07 in the Management category
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Cape Town: Workforce Manager posted by Isilumko Staffing
Our client in the BPO sector is urgently looking for Workforce Manager: RequirementsCandidate must possess at least a Bachelors/College Degree4 years minimum experience in Workforce ManagementDialer experience for outbound campaigns a mustExcellent skills
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Workforce Manager
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