Carousel View: Auxiliary Toll Collector Carousel Plaza

About the Role

The Carousel View: Auxiliary Toll Collector is a key position in our toll collection system, requiring an individual with excellent communication skills and experience in user relations to effectively manage interactions with road users. As an Auxiliary Toll Collector, you will play a vital role in ensuring the smooth operation of our toll collection process.

Key Responsibilities

• Follow start of shift procedure
• Use toll and lane equipment as prescribed
• Classify vehicles as prescribed
• Process all transactions as per the prescribed methods of payment
• Report all incidents, violations, and malfunctioning equipment to the supervisor in the prescribed manner and recording of such
• Handle cash and other documents in the prescribed manner
• Follow end of shift procedure
• Ensure toll booth is clean and tidy at all times
• Ensure self person is neat and presentable while at work
• Maintain excellent relations with road users
• Comply with health and safety and security procedures at work

Requirements

• Grade 12
• Proven experience as a cashier in a user relations environment
• Good communication skills
• Fluent in English
• Excellent interpersonal relationship and conflict management experience
• The ability to deal with road users in a friendly and efficient manner
• Excellent numeracy skills
• Basic computer literacy

Qualifications

None specified

Salary & Benefits

Not mentioned