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Centurion: Area Manager

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Job Description

Security advice to clients  Retail experience (Grocery and Hyper) A MUST. Ability to control shrink/Lost control. A MUST. Threat and Risk assessments/ Reporting.    Client liaison and professional client relationship.    Manpower management and rostering. Equipment management.  Effectively dealing with and managing client complaints.    Ensure that contractual requirements are always met.  Incident and investigations Management.  Ensure compliance to the Companys disciplinary code. Initiating and chairing disciplinary hearings.    Ensure all company SOPS are followed; Health and Safety Management.  Ensuring Security Officers problems that are reported are solved.  Ensure all BPC policies and procedures are always followed.  After hours visits.  Completion of daily, weekly, and monthly reports.  Ensure training take place when required. Assisting with shift changes as a standby manager. Must be able to attend meetings and take calls to assist with matter of urgency even on rest days. Demonstrate extensive knowledge of good security practice covering the physical and logical aspects of information products, systems, integrity, and confidentiality.    Preferred qualifications/attributes/skills:   PSIRA certification Grade A.    Grade 12 or equivalent qualification.    Retail training certificate. Firearm competency and a valid regulation 21 certificate.   5 to 10 Years experience in a managerial or similar position. Knowledge of methods and techniques of risk management, business impact analysis, counter measures, and contingency arrangements relation to the serious disruption of IT services.  Knowledge of tools or systems which provides access security control (i.e., prevents authorized system access;)  Must have confidence in dealing with the public.  Bilingual (English and any other South African Language).  The ability to work under pressure.   First aid and fire-fighting training will be advantageous. Excellent written &verbal communication skills. Computer literate and knowledge of MS office.  Must be willing to undergo polygraph test.  Clean disciplinary, criminal and credit record.  Own reliable transport and drivers license code 08.  Previous Police/Military experience in investigative field preferable Firearm competency, handgun, rifle and shotgun trained Competency for Business Purpose Be willing to work after hours.

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How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Customer service / support Jobs in Tshwane

In Tshwane, South Africa, the customer service and support industry is a vital sector that employs a significant number of professionals who cater to various sectors such as financial services, technology, manufacturing, and more. Typically, this role involves providing assistance to customers via phone, email, chat, or social media platforms, resolving issues, answering queries, and offering solutions to enhance customer satisfaction.

Generally, salaries for customer service and support roles in Tshwane can range from R200 000 to R500 000 per annum, depending on factors such as the individual’s level of experience, the company size, industry sector, and specific job requirements. However, it is essential to note that actual salaries may vary widely, and these figures are only rough estimates.

Common skills required for customer service and support roles include strong communication and interpersonal skills, a positive attitude, ability to remain calm under pressure, basic IT skills, knowledge of software applications such as CRM systems and helpdesk tools, and the capacity to work in a fast-paced environment. Typically, candidates with experience in sales, marketing, or human resources may also possess some relevant skills for this role.

Industries that commonly employ customer service and support staff include financial services sector, technology industry, manufacturing sector, and retail sector, among others. These roles are often found in various types of organizations, including but not limited to multinational corporations, small and medium-sized enterprises (SMEs), and government institutions.

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Career development opportunities for those in customer service and support roles can be excellent, with potential for career progression into specialist positions such as team lead, manager, or even training and development roles. Typically, professionals who excel in this role may also consider pursuing higher education qualifications, such as a degree in business administration or communications, to enhance their skills and prospects.


This information provides general career guidance. Actual salaries and requirements vary by employer.



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