Centurion: Business Service Agent posted by Apply 4 it

February 11, 2026 Jobs in Centurion

Apply 4 it

Tshwane

Admin / clerical / secretarial

Job Description

We are looking for a Business Service Agent that is Bilingual in Afrikaan and English CUSTOMER SERVICE & COMMUNICATION Manage (read, assess, respond, resolve) incoming emails from 5 addresses in Hubspot Shared Conversation Inbox (approx 170 emails per day) with response time targets. Create ticket for further processing (depending on POP; Order; Accounting Query). ORDER PROCESSING – DEBTORS/CUSTOMERS Create Quote / Invoice from Email / Phone order / Hubspot Ticket (/- 50 per day) Send Quote via Email / From Accounting System Capture Orders – Quotes & Invoices – on order tracking software. Follow up on Quotes to check whether customer received it and whether they would like to proceed with the order. For this role, the skills, qualifications and experience listed below are important, but we believe that to be great in this job you are likely, first and foremost, to have a talent for understanding of and commitment to quality customer care and service provision with the willingness and ability to follow administrative procedures to a high standard. This is what we expect above all else. Excellent verbal and written communication skills and good telephone manner. Excellent interpersonal skills Computer literate with keyboard skills and experience in Microsoft software. Good typing skills. Good administration skill for recordkeeping Listening and Understanding Skills Good with numbers and maths Excellent accuracy and high attention to detail Work strict to meet deadlines Professionalism: personal presentation and conduct Microsoft Office Skills (Word, Excel, Outlook etc.) Organising and planning skills Ability to work on own initiative and take responsibility Ability to carry out orders as instructed Work as part of a team Work in an organized and methodical way

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How to Apply

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About Admin / clerical / secretarial Jobs in Tshwane

In Tshwane, South Africa, the demand for administrative, clerical, and secretarial professionals is typically high across various industries. This field offers a stable and rewarding career path for individuals who enjoy working in support roles. Generally, these roles are essential to the smooth operation of businesses, governments, and institutions.

The salary range for admin, clerical, and secretarial positions in Tshwane can vary widely depending on factors such as experience, company size, industry sector, and level of responsibility. Typically, entry-level positions may start around R20 000 – R30 000 per annum, while more senior roles can command salaries up to R60 000 – R100 000 or more. However, it’s essential to note that actual salaries may be higher or lower than these broad ranges, and individual circumstances can affect compensation.

Common skills required for admin, clerical, and secretarial roles include strong communication and interpersonal skills, attention to detail, organisational abilities, proficiency in Microsoft Office applications (e.g., Word, Excel, PowerPoint), typing speed and accuracy, and basic computer literacy. Other desirable skills may include experience with HR management systems, knowledge of relevant laws and regulations, and the ability to work in a fast-paced environment.

These roles are commonly found in various industries, including financial services sector, technology industry, manufacturing sector, and public sector organisations. The demand for administrative support is particularly high in sectors that require efficient record-keeping, data management, and customer service.

For those interested in pursuing a career in admin, clerical, or secretarial roles, there are opportunities for career development and advancement. Typically, experience and additional training can lead to senior administrative positions, such as team leader or manager. Some individuals may also choose to specialise in areas like HR administration, office management, or project coordination.

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This information provides general career guidance. Actual salaries and requirements vary by employer.

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