Job Description
Minimum requirements for the role:
- Must have a relevant Diploma; A Bachelor’s degree will be an advantage
- Minimum 5 years’ experience in a similar role reporting directly to a C-Suite Executive
- Experience in administration of operational back-office processes for a small to medium enterprise is essential
- Strong organizational skills and ability to prioritize multiple tasks seamlessly with attention to detail
- Very strong interpersonal skills and the ability to build relationships with key stakeholders
- Proficient in Microsoft Office (Outlook, Word, Excel, and PowerPoint), and social media web platforms
- Proven ability to interpret data and produce insightful reports
- Experience in planning and leading strategic initiatives
- Strong time management skills, including managing own workload and coordinating others
- Excellent verbal and written communication abilities
- Effective planning and organizational skills
The successful candidate will be responsible for:
- Managing professional and personal scheduling for the CEO, including agendas, mail, email, calls, travel arrangements, client management, and other company logistics.
- Performing administrative and office support tasks, such as managing the diary, typing, creating spreadsheets, preparing presentations and reports, faxing, and maintaining the filing system and contact database.
- Building and leading the daily operations of the CEO’s office.
- Leading strategic initiatives, facilitating special projects, and ensuring action items are being executed on behalf of the CEO.
- Acting as an extension of the CEO and serving as an information funnel, filter, and facilitator with internal and external stakeholders.
- Acting as the point of contact for the CEO’s direct reports and triaging all incoming requests for the executive’s time to ensure calendar alignment with organizational priorities.
- Proactively following up with the CEO’s team when goals are not being achieved, identifying the root causes, and providing actionable recommendations for improvement.
- Supporting meeting productivity by owning the planning, agenda, and note-taking process.
- Producing high-impact internal and external communications on behalf of the CEO.
- Assisting the Office Manager with operational activities.
- Providing ad-hoc support as needed.
Please note that subsequent to the screening and shortlisting process, all further communication will be entered into only with the shortlisted candidates. If you do not receive any feedback from us within 2 weeks of applying, please consider your application unsuccessful.
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