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Centurion: Help Desk Technician (Centurion) posted by Swift Human Resources

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Job Description

About the Role

The Centurion team at Swift Human Resources is seeking a highly skilled Help Desk Technician to join our dynamic support group. As a critical member of our operations, you will be responsible for providing top-notch technical assistance to our clients, ensuring their hardware and software needs are met with precision and efficiency.

Key Responsibilities

  • Respond to client inquiries via phone, email, or chat channels in a timely and professional manner
  • Troubleshoot and resolve technical issues using your expertise in IT support services
  • Provide comprehensive technical assistance, including installation, configuration, and maintenance of computer systems
  • Collaborate with internal teams to ensure seamless communication and issue resolution

Requirements

  • 2+ years of experience in Help Desk or related technical support roles
  • Strong knowledge of Windows operating systems, hardware, and software applications
  • Excellent problem-solving and analytical skills, with the ability to identify root causes and implement effective solutions

Qualifications

  • Bachelor’s degree in Computer Science, Information Technology, or related field (equivalent experience may be considered)

Salary & Benefits

  • [Salary range: R400 000 – R600 000 per annum, depending on experience]
  • Comprehensive benefits package, including medical aid, life insurance, and pension scheme
[DO NOT include a “How to Apply” section]

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

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About Automotive Technician Jobs in Gauteng

The automotive technician industry in Gauteng is a significant sector, with many opportunities available to those passionate about the mechanics of vehicles. Generally, job seekers can expect a stable and diverse job market, with common positions including service technicians, mechanic supervisors, and vehicle inspectors.

Typically, salaries for automotive technicians in Gauteng are within the R400 000 – R800 000 per annum range, depending on factors such as experience, company size, and industry sector. For example, entry-level technicians may start around R300 000, while senior technicians with significant experience can earn upwards of R700 000. However, it’s essential to note that salaries can vary widely, and actual figures will depend on individual circumstances.

Common skills required for automotive technician roles include mechanical aptitude, problem-solving abilities, and excellent communication skills. Additionally, proficiency in diagnostic software, electrical system knowledge, and the ability to work with a variety of vehicle makes are often highly valued. Other essential skills may include attention to detail, time management, and teamwork.

The automotive sector is a diverse industry, employing technicians in various sectors such as financial services, technology, and manufacturing. Financial institutions, for instance, require technicians who can work on luxury vehicles, while the technology industry demands expertise in electric and hybrid vehicles.

Career development opportunities are plentiful in this field. Typically, technicians can progress to senior roles or move into management positions, overseeing teams of technicians. Some may also choose to specialize in specific areas, such as diesel engine repair or vehicle inspection. Others may opt for further education and training, pursuing careers in automotive engineering or related fields.

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This information provides general career guidance. Actual salaries and requirements vary by employer.



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