Job Description
About the Role
Hire Resolve is seeking an experienced Cloud Data Platform Support Engineer to ensure the stability, reliability, and efficiency of our data platform primarily hosted on Microsoft Azure with a future vision to extend to other cloud environments.
Key Responsibilities
- Provide technical support for cloud-based data platforms (data warehouses, pipelines, distributed computing) and swiftly resolve production incidents including performance degradation, stability issues, and data reliability concerns.
- Perform and document root cause analysis for long-term prevention.
- Proactively monitor system health and data pipeline performance using cloud-native tools, developing dashboards, alerts, and reporting frameworks for real-time insight.
- Build and maintain automation scripts using Python, PowerShell, and Bash to reduce repetitive tasks and enhance operational efficiency.
- Suggest and implement improvements to increase platform resilience, reliability, and performance.
- Work closely with Data Engineers, Full Stack Support Engineers, Data Scientists, and client-facing teams for troubleshooting and resolution.
- Write, maintain, and share runbooks and troubleshooting guides.
- Be available for extended working hours during critical outage events.
Requirements
- Education: Bachelor’s degree in Computer Science, Information Systems, Engineering, or a closely related field.
- Certifications: Professional certifications in Microsoft Azure (Data Engineering, Administration, or Solution Architecture).
- Experience: 3+ years of hands-on experience in support engineering, cloud operations, or data engineering within a cloud environment (Microsoft Azure preferred).
- Data Platform: Strong practical experience with cloud-hosted data platforms, including data warehouses, pipeline orchestration services, and distributed compute engines.
- Analytics Platforms: Experience working with modern scalable analytics platforms such as Databricks, Spark, Azure Synapse, or Microsoft Fabric.
- Containerization: Familiarity with container orchestration and virtualization technologies like Kubernetes and Docker.
- Monitoring: Familiarity with cloud-native monitoring and observability tools.
Salary & Benefits
Competitive salary based on experience (salary can potentially be more based on experience/skills)
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Other IT/Computer Jobs in Gauteng
The IT and computer industry is one of the most dynamic and growing sectors in Gauteng, with a thriving job market that offers a wide range of opportunities for career advancement.
In terms of salary ranges, IT professionals in Gauteng can expect to earn anywhere from R800 000 per annum for junior positions to over R2 million for senior executives. The average salary for software engineers is around R1.5 million, while data analysts can earn between R900 000 and R1.2 million. With experience and skills, IT professionals in Gauteng can expect significant salary increases, with some roles offering bonuses and benefits that can increase their overall remuneration.
To succeed in the IT industry in Gauteng, candidates need to possess a range of key skills, including programming languages such as Java, Python, and C++, as well as experience with databases, cloud computing, and cybersecurity. Strong problem-solving skills, attention to detail, and excellent communication skills are also essential for success in this field. Additionally, knowledge of ITIL (Information Technology Infrastructure Library) and Agile methodologies can be highly valued by employers.
Several major companies and industries in Gauteng are currently hiring IT professionals, including technology firms such as Microsoft, IBM, and Oracle, as well as banks and financial institutions like Standard Bank and Nedbank. The finance industry is also a significant employer of IT staff, with roles ranging from software development to data analytics and cybersecurity.
Career growth opportunities are abundant in the IT industry in Gauteng, with many companies investing heavily in employee training and development programs. With experience and skills, IT professionals can move into senior leadership positions or start their own businesses, while also pursuing further education and certifications. The Johannesburg Stock Exchange (JSE) is also a significant employer of IT staff, with roles ranging from software development to data analytics and cybersecurity.
Overall, the IT industry in Gauteng offers a wide range of exciting career opportunities for job seekers with the right skills and experience. With salaries that are competitive with those offered by major companies globally, there has never been a better time to pursue a career in this dynamic and rapidly evolving field.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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