Centurion: Team Lead posted by Future Africa Consulting (Pty)Ltd
Posted on 2025-07-31 00:00:00
Employer | Future Africa Consulting (Pty)Ltd |
---|---|
Category | Telecommunication |
Location | Gauteng / Centurion |
Job Summary
Team Lead Telecommunications Operations
Location: [Insert Location]
Type: Full-Time
Our Client is Seeking
A dynamic and hands-on Team Lead to support and guide their telecommunications operations team. The successful candidate will play a vital role in coordinating daily technical activities, ensuring service excellence, and driving team performance in alignment with service-level agreements (SLAs).
This is an ideal opportunity for a technically knowledgeable and organised professional with a passion for leadership, client satisfaction, and operational efficiency.
Key Responsibilities
Coordinate and monitor daily field technician schedules and task execution
Serve as the first point of escalation for service issues, delays, or technical challenges
Oversee timely resolution of service tickets in line with SLA expectations
Communicate regular progress updates to clients and internal stakeholders
Liaise with logistics for inventory and equipment dispatch
Enforce compliance with health and safety regulations across all active sites
Generate reports on team performance, KPIs, and project status for senior management
Key Requirements
Qualifications & Knowledge
National Diploma in Telecommunications, IT, or Electrical Engineering
Project coordination or supervisory training (advantageous)
Valid drivers license (required for field-based work)
Foundational understanding of Fibre, Wireless, and/or VoIP networks
Health & Safety certification is a strong advantage
Experience
13 years experience in telecommunications or technical support
Exposure to service delivery, fault logging, and SLA compliance
Understanding of telecom infrastructure (fibre optics, RF, routers, etc.)
Familiarity with ticketing systems, CRMs, or customer portals
Basic leadership or mentoring experience will be beneficial
Attributes
Strong communication and interpersonal skills
Organised and detail-driven
Supportive leadership with mentoring potential
Resilient under pressure with a client-first mindset
Problem-solving and deadline-conscious
This role is perfect for someone ready to step up into a leadership position while maintaining a technical edge. If you have the drive to support field teams, ensure operational excellence, and elevate client service standards, we encourage you to apply.
Apply now and lead with purpose
Ask ChatGPT
Click Go Apply to apply online!
Get Similar Job Alerts
More jobs in Centurion
More jobs in Gauteng
Browse Telecommunication Jobs
Browse Future Africa Consulting (Pty)Ltd Jobs
Apply directly for this position. Please read all instructions carefully.
We do not process job applications; we simply aggregate and display job listings.
More related positions
Centurion: Junior Geologist posted by People Dimension
IntroductionA leading mining company are looking to recruit a Junior Geologist near their Lebowakgomo site for a 6-month contract. Duties amp...
View Job
Junior Geologist
Centurion: Junior Accountant posted by People Dimension
IntroductionA leading company in the mining industry are looking to recruit a Junior Accountant at their Head Office based in Centurion.Duties amp...
View Job
Junior Accountant
Centurion: Senior Network Engineer – SD-WAN Specialist posted by Fempower Personnel
Senior Network Engineer SD-WAN Specialist? Location Bellville On-site requirement? Employment Type Permanent? Minimum Qualification NQF Level 6 in...
View Job
Senior Network Engineer – SD-WAN Specialist
Centurion: Project Engineer posted by Network Finance
Key ResponsibilitiesLead and coordinate technical aspects of mineral processing equipment projects from concept through to commissioning.Develop and review...
View Job
Project Engineer
Centurion: BD Engineer posted by Network Finance
Were looking for a dynamic and results-driven Business Development Engineer to join our team and help expand our market presence, foster client...
View Job
BD Engineer
Centurion: Systems Enablement Lead posted by Network Finance
Responsibilities Requirement gathering and collaborate with Product and business stakeholders to understand their objectives, translating complex needs into...
View Job
Systems Enablement Lead
Centurion: Technical Trainer – Automotive (French Speaking) posted by Headhunters
Our client, operating in the Automotive Industry, is seeking to employ a French-speaking Technical Trainer to their team based in Centurion.Essential...
View Job
Technical Trainer – Automotive (French Speaking)
Centurion: Senior Sales Executive posted by Pro-Match Recruitment
Job Title Senior Sales ExecutiveLocation Centurion,A leading provider of telecommunications solutions based in Centurion, specializing in PABX systems,...
View Job
Senior Sales Executive
Centurion: Junior IT Support Technician posted by Pro-Match Recruitment
Junior IT Support TechnicianIntroductionIT company in Centurion a is looking for a detail-oriented Junior IT Support professional to join our team. The...
View Job
Junior IT Support Technician
Centurion: Sales representative posted by Pro-Match Recruitment
Sales RepresentativeIT solutions company dedicated to providing top-tier technology services to their clients. We specialize in IT security, network...
View Job
Sales representative
Centurion: System Administrator posted by Pro-Match Recruitment
System AdministratorIT organization dedicated to excellence in IT operations and infrastructure management. We are seeking a highly skilled System...
View Job
System Administrator
Centurion: IT Ops Administrator / Resource Scheduler posted by Network Finance
QualificationsRelevant diploma or certification in administration, IT, or project coordinationITIL 4 Foundation Certification advantageousMicrosoft 365...
View Job
IT Ops Administrator / Resource Scheduler
Centurion: Sales Consultant Gauteng posted by Elchemie
Sales ConsultantLocation Centurion, GautengIndustry Security Technology Experience 2 - 5 yearsType Full-time Environment Innovative, high-energy,...
View Job
Sales Consultant Gauteng
Centurion: Oracle Finance Functional Consultant posted by Hire Resolve
A bespoke outsource services partner specializing in Enterprise Database Management Services is looking for an experienced Oracle Finance Functional...
View Job
Oracle Finance Functional Consultant
Centurion: Oracle Finance Functional Consultant posted by Hire Resolve
A bespoke outsource services partner specializing in Enterprise Database Management Services is looking for an experienced Oracle Finance Functional...
View Job
Oracle Finance Functional Consultant
Centurion: Oracle Finance Functional Consultant posted by Hire Resolve
A bespoke outsource services partner specializing in Enterprise Database Management Services is looking for an experienced Oracle Finance Functional...
View Job
Oracle Finance Functional Consultant
Centurion: Oracle Finance Functional Consultant posted by Hire Resolve
A bespoke outsource services partner specializing in Enterprise Database Management Services is looking for an experienced Oracle Finance Functional...
View Job
Oracle Finance Functional Consultant
Centurion: ControlM (MFT) Specialist (Senior) 3205 posted by Jordan Human Resources
Product Feature Team Information if applicableWorkload AutomationESSENTIAL SKILLS REQUIREMENTSmiddotnbspnbspnbspnbspnbspnbspnbsp Control-M Knowledge...
View Job
ControlM (MFT) Specialist (Senior) 3205
Centurion: Customer Insight Specialist posted by Ergasia Placements
Minimum requirementsDegree in Consumer Science, marketing, UX Design, Behavioural Science or similar,At least 2 years of experience in customer insight,...
View Job
Customer Insight Specialist
Centurion: ICT Support Technician posted by Bidvest Protea Coin
Provide walk-in, telephonic, on-site, off-site, in person and remote support for desktop computers, laptops, printers, mobile devices, and other...
View Job
ICT Support Technician
Centurion: Vehicle Sales Executive posted by The Talent Room
Key ResponsibilitiesGreet and assist walk-in customers in a professional and friendly manner.Conduct thorough needs analysis to recommend suitable vehicles...
View Job
Vehicle Sales Executive
Centurion: DENTAL ASSISTANT/RECEPTIONIST | CENTURION, PTA posted by MedE Recruit
A well-established Dental Practice in Centurion, Pretoria, is seeking a skilled, HPCSA-Registered Dental AssistantReceptionist to join their busy and...
View Job
DENTAL ASSISTANT/RECEPTIONIST | CENTURION, PTA
Centurion: LOCUM DENTAL ASSISTANT | CENTURION, PTA posted by MedE Recruit
A Dental Practice in Centurion, Pretoria is looking for a Temporary, skilled HPCSA Registered Dental Assistant to Locum from the beginning of August, until...
View Job
LOCUM DENTAL ASSISTANT | CENTURION, PTA
Centurion: Point-Of-Sales Menu Administrator posted by Express Employment Professionals Midrand
Duties amp ResponsibilitiesLoad items and update menu, pricing and recipes on the POS SystemDeploy menu changes across all stores efficientlyEnsure accuracy...
View Job
Point-Of-Sales Menu Administrator
Centurion: Business Development Manager – Defence & Engineering Sector posted by Network Finance
Key ResponsibilitiesIdentify and pursue international business opportunitiesBuild and maintain high-level client relationshipsCollaborate with technical...
View Job
Business Development Manager – Defence & Engineering Sector