Contact Centre Agent – Travel & Reservation
Posted on 2025-04-27 13:01:56
| Company | Isilumko Staffing |
|---|---|
| Salary | 10000 |
| Category | Travel/Tourism |
| Location | South Africa / Gauteng / Johannesburg |
Job Summary
Are you passionate about travel and customer service? One of our international cruise line clients is looking for experienced Contact Centre Agents to join their dynamic team in Johannesburg. If you have a background in reservations, sales, or the travel industry, wed love to hear from you!
Requirements:
-
Matric (Grade 12)
-
Diploma in Travel & Tourism
-
Minimum 2 years of contact center experience
-
Experience in reservations, sales, or a travel company (highly desirable)
-
Strong track record reference checks will be conducted upfront
-
Willingness to work alternate Saturdays and certain public holidays
Key Skills:
-
Excellent communication & customer service skills
-
Strong sales & upselling ability
-
Computer literacy and proficiency in booking systems
-
Ability to work under pressure and in a team-oriented environment
-
Disciplined, organized, and resilient
Responsibilities:
-
Convert inbound calls into sales and upsell additional services
-
Deliver first-call resolution for guest inquiries
-
Conduct customer needs analysis and provide tailored solutions
-
Offer after-sales support and follow-up assistance
-
Respond to guest emails and calls professionally and efficiently
-
Assist guests with online bookings and web queries
-
Support staff training and knowledge-sharing
Job Seeker Tip
Consider temporary or contract work to gain experience and potentially convert to permanent roles.
Click Go Apply to apply online!
Apply directly for this position. Please read all instructions carefully.
We do not process job applications; we simply aggregate and display job listings.
More related positions
Johannesburg: Contact Centre Agent – Travel & Reservation
Are you passionate about travel and customer service? One of our international cruise line clients is looking for experienced Contact Centre Agents to join their dynamic team in Johannesburg . If you have a background in reservations, sales, or the travel
View Job
Contact Centre Agent – Travel & Reservation
Randburg: Contact Centre Agent : Payjoy
Customer Service Agents Based in Randburg Shifts between 08:00 am- 18:00 pm Working from Monday to Saturday OVERALL PURPOSE OF JOB: Process customer service and technical service enquiries through inbound calls and provide end-to-end service. Main Respon
View Job
Contact Centre Agent
Pretoria: Account Executive: Contact Centre
Job Objectives Create detailed business plans to facilitate the attainment of goals and quotas Manage the entire sales cycle from finding a client to securing a deal Unearth new sales opportunities through networking and turn them into long term partnersh
View Job
Account Executive
Johannesburg: Contact Centre Supervisor (Hospitality/Tourism) posted by Isilumko Staffing
Job Purpose:
The Supervisor is responsible for managing the team's daily operations, ensuring adherence to corporate service standards, including a maximum 5% lost call rate (seasonal). Motivate staff to maximize sales opportunities, exceeding re
View Job
Contact Centre Supervisor (Hospitality/Tourism)
Johannesburg: Contact centre agent (Travel – Cruise line) posted by Isilumko Staffing
One of our international cruise line clients are in need of experienced Contact Centre Agents to join their JHB team.
Qualifications and experience:
Matric
Travel and tourism diploma
No less than 2 years' contact centre experie
View Job
Contact centre agent (Travel – Cruise line)
Johannesburg: Contact Centre Agent – Travel & Reservation posted by Isilumko Staffing
Are you passionate about travel and customer service? One of our international cruise line clients is looking for experienced Contact Centre Agents to join their dynamic team in Johannesburg. If you have a background i
View Job
Contact Centre Agent – Travel & Reservation
Cape Town City Centre: Junior Accountant – Contact
Our client is seeking a dynamic, problem solving and figure orientated individual who will be responsible for general accounting activities within the accounting department to join their team. The role involves managing specific centralized functions for
View Job
Junior Accountant – Contact
Cape Town: Outbound Contact Centre Sales Agents – Shifted posted by Mindmatch Consulting
The primary function of the Senior Agent: Inside Sales is to proactively engage with potential customers telephonically and promote products and/or services offered by the Company with the aim of generating sales and increasing revenue.
These age
View Job
Outbound Contact Centre Sales Agents – Shifted
Cape Town: Contact Centre Advisory posted by RecruitCo (Pty) Ltd
Our international client is looking for a Contact Centre Advisory to be based in the Cape Town area. This will be a permanent position.
Requirements:
- Must be fluent in German.
- Shift work required (UK GMT)
Johannesburg: Team Leader (Contact Centre) posted by Salt Employee Benefits
The purpose of this role is to ensure the day to day management of a team of Agents, in a manner that is in line with excellent service delivery. Coaches the team in order to ensure quality of delivery meets the appropriate standard. Communicates infor
View Job
Team Leader (Contact Centre)
Johannesburg: Contact Centre Agent – Travel & Reservation
Contact Centre Agent – Travel & Reservation
Posted on 2025-04-28 09:13:01
| Category | Sales |
|---|---|
| Location | Za / Gauteng / Johannesburg |
Job Summary
Job Seeker Tip
Consider temporary or contract work to gain experience and potentially convert to permanent roles.
Click Go Apply to apply online!
Apply directly for this position. Please read all instructions carefully.
We do not process job applications; we simply aggregate and display job listings.
More related positions
Johannesburg: Contact Centre Agent – Travel & Reservation
Are you passionate about travel and customer service? One of our international cruise line clients is looking for experienced Contact Centre Agents to join their dynamic team in Johannesburg . If you have a background in reservations, sales, or the travel
View Job
Contact Centre Agent – Travel & Reservation
Randburg: Contact Centre Agent : Payjoy
Customer Service Agents Based in Randburg Shifts between 08:00 am- 18:00 pm Working from Monday to Saturday OVERALL PURPOSE OF JOB: Process customer service and technical service enquiries through inbound calls and provide end-to-end service. Main Respon
View Job
Contact Centre Agent
Pretoria: Account Executive: Contact Centre
Job Objectives Create detailed business plans to facilitate the attainment of goals and quotas Manage the entire sales cycle from finding a client to securing a deal Unearth new sales opportunities through networking and turn them into long term partnersh
View Job
Account Executive
Johannesburg: Contact Centre Supervisor (Hospitality/Tourism) posted by Isilumko Staffing
Job Purpose:
The Supervisor is responsible for managing the team's daily operations, ensuring adherence to corporate service standards, including a maximum 5% lost call rate (seasonal). Motivate staff to maximize sales opportunities, exceeding re
View Job
Contact Centre Supervisor (Hospitality/Tourism)
Johannesburg: Contact centre agent (Travel – Cruise line) posted by Isilumko Staffing
One of our international cruise line clients are in need of experienced Contact Centre Agents to join their JHB team.
Qualifications and experience:
Matric
Travel and tourism diploma
No less than 2 years' contact centre experie
View Job
Contact centre agent (Travel – Cruise line)
Johannesburg: Contact Centre Agent – Travel & Reservation posted by Isilumko Staffing
Are you passionate about travel and customer service? One of our international cruise line clients is looking for experienced Contact Centre Agents to join their dynamic team in Johannesburg. If you have a background i
View Job
Contact Centre Agent – Travel & Reservation
Cape Town City Centre: Junior Accountant – Contact
Our client is seeking a dynamic, problem solving and figure orientated individual who will be responsible for general accounting activities within the accounting department to join their team. The role involves managing specific centralized functions for
View Job
Junior Accountant – Contact
Cape Town: Outbound Contact Centre Sales Agents – Shifted posted by Mindmatch Consulting
The primary function of the Senior Agent: Inside Sales is to proactively engage with potential customers telephonically and promote products and/or services offered by the Company with the aim of generating sales and increasing revenue.
These age
View Job
Outbound Contact Centre Sales Agents – Shifted
Cape Town: Contact Centre Advisory posted by RecruitCo (Pty) Ltd
Our international client is looking for a Contact Centre Advisory to be based in the Cape Town area. This will be a permanent position.
Requirements:
- Must be fluent in German.
- Shift work required (UK GMT)
Johannesburg: Team Leader (Contact Centre) posted by Salt Employee Benefits
The purpose of this role is to ensure the day to day management of a team of Agents, in a manner that is in line with excellent service delivery. Coaches the team in order to ensure quality of delivery meets the appropriate standard. Communicates infor
View Job
Team Leader (Contact Centre)