Purpose: Provide administrative support to both Commercial Sales Manager and the sales teams. To serve as a point of contact for dealers with queries about products, orders, warranties, payments, M&R contracts. and provide support for sales representatives. Key Performance Areas: Maintain an Accurate Database of Customer and Prospect Information (CMDW) Create customer account Change and modify customer accounts Add credit limit Process Paperwork Tax invoice Receive tax invoices from dealers and suppliers Send invoices to Finance for payment Process Good Receive Note (GRN) on SAP Follow-up on payments with Finance (Iveco Capital) Manage and Submit Invoices to the various Gov department for payment Receive credit note requests from the dealer or sales team Prepare the credit note Obtain signatures from Heads, Financial controller and the sales team Handover to finance for processing Process Purchase Orders Receive requests sales and marketing team Process requests from both the sales and marketing team Follow-up on the approval process with Commercial Sales Manager, Finance and Purchasing Review tender details with the responsible salesperson to determine a tender response strategy Ensure that all relevant documentation for the tender is complete and accurate Attend tender briefings/ training Ensure that all tenders meet all relevant specifications and are compliant with the client requirements Assist with managing the tender submission through its entire cycle Receive and deal with inquiries from colleagues and clients concerning tenders Requirements: Grade 12 Diploma/ Degree in Administration, Marketing advantageous Excellent communication skills (verbal and written) Proficiency in MS Office (MS Excel, MS PowerPoint, MS Word, etc.) Excellent time management Good administrative skills with special attention to detail South African unemployed YOUTH aged between 18 and 34 Must not have taken part on the YES Programme before Behavioural competencies: Relationship with people Enjoys interacting with people and would feel comfortable communicating with suppliers and customers as well as staff Establishes and maintains effective relations with customers and gains their trust and respect. Thinking styles Evaluate and critically examines information Emotions Work under pressure, stay calm and professional always Competencies: Detail oriented Possess strong organizational skills Verbal and written communication skills Multitask and provide excellent customer service