Role purpose: Implementation of FinTech analytical services framework and strategy to support the analytics requirement of all the business areas within predefined SLAs across Digital platforms. To deliver all required analytics, market/competitor intelligence and insights to support the management team decision-making. To deliver self-initiated insights and campaign reporting to support, CRM & Digital marketing campaigns & sales leads. To implement and manage a robust digital analytics framework through the use of Tealium, Adobe Stack & CRMs across Web, Mobile and App. To translate business requirements into analytics specifications that speaks to a variety of languages that can be understood by Web applications, Tealium & Adobe. Must have technical / professional qualifications: Matric essential Relevant Qualification IT/BSc/Bcom (Web/Process Improvement/ Information Systems/Informatics/Computer Sciences) Minimum of 3 years experience essential in a web/digital/telecoms or FinTech environment with exposure to: o Javascript o Web Page structures o Basic ITIL Foundation o Agile Methodologies o SQL o Reporting tools such as Qlikview /Adobe/Google Analytics o Service Management tools such as Remedy/HP Service Desk o Business requirements specification writing OR Matric essential Relevant short courses/certificates Minimum of 5 years experience essential in a web/digital/telecoms or IT environment with exposure to: o Javascript o Web Page structures o Basic ITIL Foundation o Agile Methodologies o SQL o Reporting tools such as Qlikview /Adobe/Google Analytics o Service Management tools such as Remedy/HP Service Desk o Business requirements specification writing