Johannesburg: Account Manager posted by Ad Talent Africa
Posted on 2025-07-06 00:00:00
Employer | Ad Talent Africa |
---|---|
Category | Software Engineer |
Location | Gauteng / Johannesburg |
Job Summary
A software development company is looking for an experienced Account Manager to join their team.
Key deliverables
Ensure client is sufficiently enabled to maximise solution utilisation
Ensure client is satisfied with services received and drive improvements on areas where dissatisfied
Effectively partner with the rest of the services team to ensure the overall teams success
Effectively partner with the business development manager team to ensure optimization opportunities are realized
Develop and maintain excellent product knowledge to ensure the benefits and value of all products are understood, communicated and ultimately well represented in the market
Act as the main point of contact in all matters relating to client concerns and needs
Build and strengthen client relationships to achieve long-term partnerships
Maintain accurate client records, keeping track of any contract updates and renewals
Work with sales and other internal teams to develop strategic marketing plans and ensure KPIs are being met
Develop a thorough understanding of our products and service offerings to better upsell and cross-sell to clients
Take inquiries and requests from customers and address their needs
Stay on top of accounts, making sure theyre receiving services that are within their budget and meeting their needs
Meet regularly with other members of the team to discuss progress and find new ways to improve business
Generate progress reports to give to clients and higher-ups within the organisation
Identify upsell, cross-sell, and renewal opportunities and communicate with the sales team regularly
Technical knowledge, skills and abilities
Management of customer communications
Understanding of Internal Audit and Risk Management
Problem solving skills and ability to deal with potentially difficult clients
Mature individual with high level of emotional intelligence
Proven track record of meeting or exceeding quotas and receiving positive customer feedback
Proficiency with common customer success and customer relationship management software, such as Salesforce
Behavioural, soft competencies and skills
On the ball
Highly accurate
Strong communicator
Sense of humour
Accountability
Detail-orientated
Driven
Financially literate
Success-orientated
Education and qualifications
Matric certificate
Completed Business Degree / similar is highly preferable
Details of experience
Proven work experience as an Account Manager or Key Account Manager focusing on the African Market
Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organisation, including executive and C-level
Solid experience with CRM software (e.g. Salesforce, Zoho CRM or HubSpot) and MS Office (particularly MS Excel)
Experience delivering client-focused solutions to customer needs
Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail
Excellent listening, negotiation and presentation abilities
Strong verbal and written communication skills
What would make the candidate successful in the role?
Must have strong interpersonal skills
Be self-motivated and a collaborative team player
Should have an inherent desire to succeed and exceed the goals and targets you and the business have set
Be DRIVEN
Accuracy, leadership, results orientation, accountability, humour and Integrity
Click Go Apply to apply online!
Get Similar Job Alerts
More jobs in Johannesburg
More jobs in Gauteng
Browse Software Engineer Jobs
Browse Ad Talent Africa Jobs
Apply directly for this position. Please read all instructions carefully.
We do not process job applications; we simply aggregate and display job listings.
More related positions
Johannesburg: Layout Artist – Urgently Needed posted by The Vine Partners
Layout Artist - Job SpecificationQualifications RequirementsDiploma or Degree in Graphic Design, Visual Arts, Fine Arts, or a related field.Proficiency in...
View Job
Layout Artist – Urgently Needed
Johannesburg: Assistant Production Manager – Urgently Needed posted by The Vine Partners
Our Client is a manufacturer dedicated to producing high-quality products for especially Outdoor enthusiasts, etc. This vacancy requires a skilled and...
View Job
Assistant Production Manager – Urgently Needed
Johannesburg City: Financial Advisor – Urgently Hiring posted by Rebel Hunters Recruit
About the job? Take Your Financial Advisory Career to the Next Level!Are you a driven Financial Advisor ready to take control of your future? Were offering...
View Job
Financial Advisor – Urgently Hiring
Johannesburg West: Sales Consultant – Meat Products to FMCG posted by BizGro
A leading rib supplier seeks a dynamic Sales Consultant who has strong contacts with Butchery Departments in the FMCG retail store sector. This post is...
View Job
Sales Consultant – Meat Products to FMCG
Johannesburg: Forklift site technician – Position available immediately posted by WL Forklift Specialists
Role PurposeTo be part of a successful workshop or field service team that services, maintains and repairs contract or customer equipment to the highest...
View Job
Forklift site technician – Position available immediately
Johannesburg South: Housekeeping – Housekeeping posted by Lakewood Hotel
Job Title Hotel HousekeeperKey Responsibilities1. Clean and maintain guest rooms, public areas, and facilities to high standards.2. Change linens, towels,...
View Job
Housekeeping – Housekeeping
Johannesburg North: Sales Consultant – FMCG : fish sales posted by BizGro
A leading Supplier seeks an experienced Sales Rep within the fresh frozen fish sales market sector to FMCG Clients.Appropriate Candidates will -5 years...
View Job
Sales Consultant – FMCG
Johannesburg: New Vehicle Sales Executive posted by Intercon Recruitment
NOW HIRING New Vehicle Sales ExecutiveLocation Fourways, JohannesburgIndustry AutomotiveA fast-paced and growing dealership in Fourways is on the hunt for a...
View Job
New Vehicle Sales Executive
Johannesburg North: Retail Sales Administrator Front Desk – Luxury Decor and High End Paintings and Carpet Stores experience an advantage posted by Quantum Recruitment
A distinguished high-end retailer is seeking a skilled and customer-oriented Retail Sales Administrator to join their team at the Fourways store. This role...
View Job
Retail Sales Administrator Front Desk – Luxury Decor and High End Paintings and Carpet Stores experience an advantage
Johannesburg North: Debt Collections Agent – Urgently needed posted by Lebone Risk Solutions
Requirements Must have Matric or NQF Level 4 A minimum of 2 years Debt collections experience. Ideally with Municipal Government debt. 2 - 3 years...
View Job
Debt Collections Agent – Urgently needed
Johannesburg: Occupational Therapist posted by Ikho Direct Recruitment
Locum Occupational TherapistsAre you an experienced Occupational Therapist seeking flexible locum work? We have opportunities in the Johannesburg area with...
View Job
Occupational Therapist
Johannesburg: Physiotherapist posted by Ikho Direct Recruitment
Urgent Locum Opportunity Physiotherapists Needed Across the Johannesburg RegionWe are urgently seeking qualified and experienced Physiotherapists to join...
View Job
Physiotherapist
Johannesburg: Food Clerk Administrator posted by Kontak Recruitment
Food Clerk Administrator Logistics Delivery Operations JB5296Johannesburg South, GautengShift 1 0730 1530 Shift 2 1515 2200R6 500 R7 500 per month 6-Month...
View Job
Food Clerk Administrator
Johannesburg South: Panel Saw Operator – Urgently needed posted by KT Board and Component Cutting
1. Operating a panel saw machine to cut and shape wood panels according to specifications including grooving and 45 degree cuts.2. Inspecting and measuring...
View Job
Panel Saw Operator – Urgently needed
Johannesburg: Graphic Designer and Business Intelligence Analyst – To start ASAP posted by Centre for occupational and wellness services
To perform general Graphic Design and Clinical Data Analysis for the DivisionPrepare customer approval forms with layout of different productsRedraw low...
View Job
Graphic Designer and Business Intelligence Analyst – To start ASAP
Johannesburg: General Worker posted by Masterfull Maintenance
We are looking for candidates for general work gardeningcleaningmaintenance in residential estates in the NorthridingFourwaysSunninghillMorningside areas....
View Job
General Worker
Johannesburg: Branch / Operations Manager posted by Kontak Recruitment
Branch Operations Manager Defence and Aviation Sectors JB5299 Bedfordview, Gauteng R700 000 to R1 000 000.00 Annually Permanent A global leader in the...
View Job
Branch / Operations Manager
Johannesburg: Business Development Representative (Lead Generation & Appointment Setting) – Urgent posted by Fair Trade Safaris
Location Remote preferably US-based or fluent English speaker with a neutral accentType Contract Freelance Part-TimeReporting to Marketing...
View Job
Business Development Representative (Lead Generation & Appointment Setting) – Urgent
Johannesburg City: Finance Administrator / Accountant posted by Boodle (Pty) Ltd
Finance Administrator required. At least 2 years experience in finance as an accountant and an accounting degree is compulsory. Candidate must have own...
View Job
Finance Administrator / Accountant
Johannesburg South: CorelDRAW Medal and Laser Engraving Designer – Junior (Booysens JHB South) posted by COUNTRY WIDE MEDALS AND TROPHIES
We are seeking a creative and detail-oriented junior designer with strong expertise in CorelDRAW and experience in medal and laser engraving design. The...
View Job
CorelDRAW Medal and Laser Engraving Designer – Junior (Booysens JHB South)
Johannesburg City: Driver – An ehailing driver posted by Reliable Tours and Travel
A South African reputable company is looking for a professional driver. The applicant must have valid drivers license- Valid PDP- A clear criminal record-...
View Job
Driver – An ehailing driver
Johannesburg South: Tele-sales Representative – Hospitality posted by Kontak Recruitment
Telesales Representative - Hospitality JB5305Johannesburg South, GautengR7 500 R10 000 per month plus monthly incentives PermanentJoin a growing team in the...
View Job
Tele-sales Representative – Hospitality
Johannesburg: Scrum Master (JB5307) posted by Kontak Recruitment
Scrum Master JB5307 Remote Gauteng or Cape Town R800 000 to R840 000 Annually CTC Permanent A global travel retail technology leader is seeking a Scrum...
View Job
Scrum Master (JB5307)
Johannesburg: Software Product Owner (JB5308) posted by Kontak Recruitment
Software Product Owner JB5308 Remote Cape Town or Gauteng R800 000 to R840 000 Annually CTCPermanent Drive product innovation and improvement in a global...
View Job
Software Product Owner (JB5308)
Johannesburg: Intermediate Business Analyst (JB5309) posted by Kontak Recruitment
Intermediate Business Analyst JB5309 Remote Cape Town or Gauteng R700 000 to R720 000 Annually CTCPermanent A dynamic technology-driven organization is...
View Job
Intermediate Business Analyst (JB5309)