Durban: Business Development Manager (Durban) posted by Sharon Nurock Recruitment cc

Job Purpose:
A natural hunter with a passion for sales who will be mainly responsible for bringing in new business, as well as looking after existing clients.

Minimum Job Requirements:

• Bachelor Degree in Sales / Marketing, Supply Chain or similar.
• At least 5 years’ sales experience in the Logistics and/or Clearing and Forwarding industry.
• An excellent understanding of the market and related competitors
• A proven sales track record is essential.
• Proven success in your sales ability and demonstrable knowledge of the sales process.
• Valid driver’s licence and own transport.

Key Performance Areas:
Report to the Operations Director:

• Relationship Management:
  • Ensure effective communication between the company and customers while building and developing strong relationships.
  • Build relationships with customers and potential customers.
  • Efficient and effective management of client relationships.
  • Regular updating of Mobility platform with all relevant client information.
  • Achieve agreed daily call targets.
• Grow Basket to existing customers:
  • Introduce new products to existing customers.
  • Increase penetration on new product introductions whilst maintaining and growing market share on existing product ranges.
• Sales Management:
  • Increase market share whilst protecting existing share.
  • Achieve company sales targets.
  • Identify new business opportunities, both product and customer.
• Administration:
  • Capture new customer information into the Sales Mobility platform.
  • Report on all sales and marketing aspects of the business.
  • Ensure updated and relevant information and marketing materials are provided to customers.

Additional Tasks and Responsibilities:

• Secure new clients.
• Manage pipeline to ensure conversion rate is achieved and revenue generated to exceed targets.
• Plan & execute approaches & pitches to clients.
• Master and understand market trends and seasonality.
• Exceed targets set in terms of generating revenue.
• Negotiate with the clients and prospective clients as per price guidelines given.
• Execute negotiations through prospecting, cold calling, quantifying and closing deals.
• Develop and lead both short and long term strategies.
• Promote services offerings.
• Complete tender applications and secure tender business.
• Ensure weekly / monthly reports are up-to-date and submitted.
• Update and maintain customer interaction data in sales CRM tool.

Competencies:

• Excellent sales and negotiation skills.
• Good business acumen.
• Excellent communication and people skills.
• Good listening skills.
• Good planning and organisational skills.
• Self-confident & self-motivating.
• Persuasiveness.
• Ability to work under pressure.
• Good understanding of budgeting and forecasting.
• Solid sales foundation, preferably in similar market.
• Strong negotiation skills.
• Technical knowledge.
• Analytical skills.
• Functional and business knowledge.
• Strong problem-solving skills.