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Durban: Chief Executive Officer (CEO) Retail

Durban: Chief Executive Officer (CEO) Retail

Posted on 2025-05-13 00:00:00

Employer Unspecified
Category Retail / wholesale
Location eThekwini  / Durban

Job Summary

Key Responsibilities: Strategic Leadership: Define and execute the companys long-term vision and strategy with a focus on growth and profitability growth to ensure competitiveness in the retail sector Identify opportunities for expansion, diversification, and innovation in retail offerings. Operational Excellence: Oversees financial planning, budgeting, and performance, ensuring profitability and sustainability. Ensures efficient and effective supply chain operations Oversees the management of physical stores, including customer experience, visual merchandising, and employee engagement. Drives operational excellence Ensures the company delivers a seamless omnichannel experience Establishes and monitors key performance indicators (KPIs) Oversees product category management and development Drives margin growth Financial Leadership: Leads the companys financial strategy, ensuring profitability, cost control, and long-term financial sustainability. Develops and manages budgets, forecasts, and financial performance metrics specific to the retail environment. Evaluates pricing strategies, promotional activities, and product mix to maximize revenue and profitability. Customer and Stakeholder Engagement: Develops and implements strategies to deliver exceptional customer experiences Analyzes customer data and feedback to inform business decisions Fosters a customer-first culture Builds and maintains strong trade supplier & key stakeholder relationships Digital Transformation Develops and implements a comprehensive e-commerce and digital strategy Leverages technology and data analytics to drive business insights Culture and Talent Leadership: Inspires and leads a high-performing team Works closely with management to attract, retain, and develop diverse top retail talent Implements strategies for employee engagement. Fosters a positive company culture Ideal Candidates will possess the following: Experience and Expertise: Proven track record as a CEO/MD or in a senior executive role in the retail industry, with strong operational and commercial acumen. Deep understanding of retail dynamics, including store operations, e-commerce, merchandising, supply chain, and consumer behaviour. Demonstrated success in scaling retail businesses, driving innovation, and delivering exceptional customer experiences. Minimum Requirements and Qualifications: Education: Suitable qualification Experience: Minimum 10 years of senior management experience in the retail industry, with at least 5 years in a CEO or equivalent role. Demonstrated success in implementing omnichannel strategies, scaling retail businesses, and managing complex retail operations.

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