• Supervise and lead the housekeeping team to ensure cleanliness and maintenance standards are met consistently.

• Assign and oversee daily housekeeping tasks for the team, ensuring proper coverage and timely completion.

• Inspect guest rooms and public areas to ensure cleanliness, organization, and adherence to hotel standards.

• Provide training, guidance, and support to housekeeping staff to enhance their skills and productivity.

• Handle guest requests, complaints, and concerns, ensuring high levels of customer satisfaction.

• Maintain inventory of cleaning supplies, linens, and equipment, placing orders as necessary.

• Ensure the proper handling and storage of cleaning chemicals and supplies in line with safety protocols.

• Monitor staff performance, conduct regular performance reviews, and provide feedback.

• Maintain a detailed and accurate record of housekeeping tasks, staff attendance, and other relevant reports.

• Assist with scheduling shifts, ensuring adequate coverage for peak periods, including weekends and holidays.

• Conduct regular stock audits and ensure all housekeeping areas are adequately stocked.

• Enforce cleanliness, safety, and hygiene standards in all areas of the hotel.

• Assist in planning and executing deep cleaning projects, seasonal tasks, and room upgrades.

• Collaborate with other hotel departments to ensure seamless guest experiences and efficient operations.

• Education: Matric with English.

• Experience: Minimum 3 years experience in housekeeping, with at least 1 year in a supervisory role.

• Qualifications: Hotel school qualification is an advantage.

• Technical Skills: Opera experience or similar property management system.

• Computer Skills: Good proficiency in Microsoft Office and other relevant software.

• Attention to Detail: Strong ability to spot inconsistencies and ensure high standards.

• Teamwork: Ability to work well under pressure and collaborate with others.

• Communication Skills: Excellent written and verbal communication skills.

• Flexibility: Ability to work shifts, including late shifts, weekends, and public holidays.

• Time Management: Strong organizational and time management skills.

• Supervisory Skills: Ability to supervise and motivate staff, enforce discipline, and manage conflict.

• Problem-Solving: Ability to address and resolve guest or staff issues promptly and effectively.

Housekeeping Supervisor (Hotel) position available in Kwazulu-Natal, Durban. This job position was posted by Talent Link. The job has been posted as a premium ad on 2025-04-01 at 13:00:31 in the Tourism Hospitality category

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