Job Description
Key Responsibilities:
Industrial Relations (Primary Focus):
- Provide expert support in all IR matters, including handling grievances, disciplinary hearings, and CCMA processes.
- Liaise with union representatives and ensure healthy working relationships with organized labour.
- Assist in the implementation and enforcement of company policies and procedures in line with labour legislation.
- Maintain accurate and up-to-date IR documentation and case records.
- Guide line managers on IR best practices and advise on potential legal risks.
- Support preparation of evidence and documentation for dispute resolution or arbitration.
General HR Support:
- Assist in recruitment and onboarding processes, including preparing contracts and conducting orientations.
- Maintain employee records, HR databases, and personnel files.
- Support payroll and benefits administration by collecting and verifying relevant employee data.
- Assist with performance management tracking and employee development initiatives.
- Contribute to HR reports, audits, and compliance reviews.
- Provide administrative support for all HR-related activities.
Minimum Requirements:
- 10+ years of experience in a Human Resources role, with a focus on Industrial Relations.
- In-depth knowledge of South African labour law (BCEA, LRA, EEA, etc.).
- Experience handling disciplinary procedures, union engagement, and CCMA representation.
- Excellent written and verbal communication skills.
- Strong administrative and organizational abilities.
- Proficiency in MS Office and HR information systems.
Qualifications:
- Diploma or Degree in Human Resource Management, Labour Relations, or related field.
- Additional IR/Legal qualifications or certifications (advantageous).
Key Competencies:
- Strong conflict resolution and negotiation skills
- High attention to detail
- Ability to work under pressure and manage sensitive situations professionally
- Strong interpersonal skills and emotional intelligence
- Confidentiality and integrity in handling employee matters
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