Durban: Inbound Customer Service Agent

Primary RoleThe key objective of the role is to identify and understand customer needs, delivering a first class customer service to increase the profitability of the business while remaining committed to treating customers fairly. Speaking directly with c

Requirements: Matric essential. Degree or Diploma in Shipping and Logistics or relevant qualification. 2 to 3 years experience in a similar role. Responsibilities: Perform a data quality check on captured files Request ANF from the Line and upload into FCM

- Request ANF from the line and upload into FCMS - Action all SOB requests. - Send ANFs and invoices to clients - Process SARS via EDI within the deadline. - Clear sentry reports. - Update sailing schedule. - Update vessel ATAs on Oasis. - Action re-direct

IF YOU ARE NOT FLUENT/ NATIVE IN THE SEPEDI LANGUAGE OR STATED IN YOUR CV THEN YOU WILL AUTOMATICALLY NOT BE CONSIDEREDPrimary RoleThe key objective of the role is to identify and understand customer needs, delivering a first class customer service to incr

IF YOU ARE NOT FLUENT/ NATIVE IN THE SETSWANA LANGUAGE OR STATED IN YOUR CV THEN YOU WILL AUTOMATICALLY NOT BE CONSIDEREDPrimary RoleThe key objective of the role is to identify and understand customer needs, delivering a first class customer service to in

IF YOU ARE NOT FLUENT/ NATIVE IN THE SESOTHO LANGUAGE OR STATED IN YOUR CV THEN YOU WILL AUTOMATICALLY NOT BE CONSIDEREDPrimary RoleThe key objective of the role is to identify and understand customer needs, delivering a first class customer service to inc

IF YOU ARE NOT FLUENT/ NATIVE IN THE TSHIVENDA LANGUAGE OR STATED IN YOUR CV THEN YOU WILL AUTOMATICALLY NOT BE CONSIDEREDPrimary RoleThe key objective of the role is to identify and understand customer needs, delivering a first class customer service to i

IF YOU ARE NOT FLUENT/ NATIVE IN THE SISWATI LANGUAGE OR STATED IN YOUR CV THEN YOU WILL AUTOMATICALLY NOT BE CONSIDEREDPrimary RoleThe key objective of the role is to identify and understand customer needs, delivering a first class customer service to inc

IF YOU ARE NOT FLUENT/ NATIVE IN THE XITSONGA LANGUAGE OR STATED IN YOUR CV THEN YOU WILL AUTOMATICALLY NOT BE CONSIDEREDFTC: 1 JULY 2024 - 30 APRIL 2026 Primary RoleThe key objective of the role is to identify and understand customer needs, delivering a f

IF YOU ARE NOT FLUENT/ NATIVE IN THE ISINDEBELE LANGUAGE OR STATED IN YOUR CV THEN YOU WILL AUTOMATICALLY NOT BE CONSIDEREDPrimary RoleThe key objective of the role is to identify and understand customer needs, delivering a first class customer service to

Primary RoleThe key objective of the role is to identify and understand customer needs, delivering a first class customer service to increase the profitability of the business while remaining committed to treating customers fairly. Speaking directly with c

We are searching for a friendly and highly analytical customer service specialist to join our customer care team. In this role, you will answer customer queries and resolve issues via appropriate channels, maintain knowledge of our products and services,

Requirements:Matric essential.Degree or Diploma in Shipping and Logistics or relevant qualification.2 to 3 years experience in a similar role.Responsibilities:Perform a data quality check on captured filesRequest ANF from the Line and upload into FCMS once

- Request ANF from the line and upload into FCMS - Action all SOB requests.- Send ANFs and invoices to clients- Process SARS via EDI within the deadline.- Clear sentry reports.- Update sailing schedule.- Update vessel ATAs on Oasis.- Action re-directi