• Matric essential.
• Degree or Diploma in Shipping and Logistics or relevant qualification.
• 2 to 3 years experience in a similar role.

• Perform a data quality check on captured files
• Request ANF from the Line and upload into FCMS once received
• Action all SOB requests
• Send ANFs and correct invoices to clients prior to ETA
• Process SARS via EDI within the deadline
• Clear Sentry reports daily
• Update the sailing schedule
• Update Vessel ATAs on Oasis
• Action re-direction and urgent movements
• Arrange and hand over trem cards/haz declarations to ICS for hazardous cargo
• Monitor NRCS / SAPS Border stop containers
• Monitor DAP / DDP shipments
• Send the Outturn report to the agents – follow up
• View damaged cargo and instruct ICS how to handle the damaged cargo
• Process invoices and send proof of payment to the party involved
• Monitor container release status on NAVIS
• Prepare costing and ensure that origin billing/invoicing is correct, follow up for amended invoices with the correct charges
• Meet monthly budget (volume and revenue)

Skills and Competencies:

• Ability to work in a fast-paced, demanding environment
• Excellent time management skills
• Attention to detail
• Ability to use initiative
• Skilled with a sense of urgency

Inbound (Imports) Customer Service Agent position available in Kwazulu-Natal, Durban. This job position was posted by Sharon Nurock Recruitment cc. The job has been posted as a char8000 ad on 2025-04-16 at 01:00:42 in the Logistics category

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