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Durban: Internal Sales Representative posted by Headhunters






Date 2024-07-07
Job Title Internal Sales Representative
Employer Headhunters
More Information
Salary 0
Category It Computer
Location Kwazulu Natal
/ Durban

Job Summary

Requirements:

  • Matric is essential
  • Certificate in Sales or relevant fields (NQF 5)
  • Up to 3 years as a Sales Representative or similar role within the Retail environment.
  • Computer Literacy (Basic MS Office; and SAP, ERP Systems and other job-specific software systems)
  • Knowledge of Sales principles, practice and procedures.
  • Communication skills (both verbal and written).

Responsibilities, but not limited to:
1. Sales Operations:

  • Actively sources new sales opportunities and close sales to achieve departmental goals and targets.
  • Increases company revenue by managing and negotiating with clients, generating leads, qualifying prospects and managing sales of products and services.
  • Daily / Weekly / Monthly tracking and target reports for the relevant stakeholders.
  • Maintains and grows client base within the relevant area of sales.
  • Daily extrapolation of sales information from the ERP system to assess actual units against target units and implements a plan of action if necessary.
  • Provides monthly feedback to the Regional Manager on all activities relating to the customer.
  • Introduces new marketing and promotion ideas and assists the customer in aligning strategy with that of the Company (Marketing Strategy).
  • Assists with the credit application process.
  • Co-responsible with Debtors for effective, timeous collection of outstanding debtors’ monies.
  • Assists Debtor’s staff in resolving customer queries.

2. Stock Control:

  • Liaises with Warehouse on an ongoing basis to ensure optimal availability of stock in an effort to resolve any outstanding queries.
  • Assists with the consignment stock process when required.
  • Monitors buying patterns of all customers to assist in the forecasting of stock requirements on a monthly basis.
  • Monitors stock rotations and replenishes new stock in need.
  • Monitor claims stock.
  • Assists the customer in managing their own stock levels and mix.

3. Customer Service: 

  • Maintains effective working relationships with employees and customers to render highest quality of services.
  • Provides regular presentation / training to customers on products and pricing to ensure that the customers are kept up to date with technical product changes.
  • Assists customer liaison department with maintaining customer base by updating customer information when necessary.
  • Provides the customer with stands, POS material, claims and rotation procedure training.
  • Updates the customer database by providing new information regarding new customers and / or updating existing information.

4. Cost Control:

  • Supports the effective and transparent use of financial and other resources.
  • Ascertains whether correct pricing structures are in place at all times.
  • Manages and monitors gross profit on a daily basis and implements action plan if necessary.
  • Reduces operational costs by optimizing company resources (cell phone, car) and curbs unnecessary expenses.
  • Limits expenditure, reduces costs and ensures deviations from budgetary limits are reported to direct Manager.

Kindly be advised that should you not receive a response within two weeks of applying, please consider your application unsuccessful. 
Internal Sales Representative position available in Kwazulu-Natal, Durban. This job position was posted by Headhunters. The job has been posted as a char8000 ad on 2024-07-07 at 01:00:16 in the It Computer category

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