Job Description
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Register learners for contract, distance, and eLearning programmes
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Collate and maintain monthly attendance registers for all training sessions
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Provide individual learner progress reports and consolidated reports for clients HR departments
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Maintain consistent communication with clients and HR teams regarding learner progress
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Respond to learner queries via phone and email
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Prepare for and coordinate onsite induction and training sessions
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Enrol users across various roles (staff, facilitators, assessors, moderators, learners, clients)
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Allocate learner submissions to Assessors for evaluation
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Support learners via the online chat forum
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Extract and send daily LMS attendance and user activity reports to clients
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Bachelors Degree (preferred)
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Additional qualification in Administration (advantageous)
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Proven experience as an Administrator or similar position – minimum of 2 years experience in an administrative role
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Knowledge of training and development, and familiarity with SETA processes and regulatory bodies such as CHE, DHET, SAQA, and QCTO is beneficial
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