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Durban: Key Accounts Manager

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Job Description

About the Role

We are seeking an experienced Key Accounts Manager to lead and grow strategic customer relationships within the flexible packaging market. The ideal candidate will combine strong sales acumen with marketing insight, deep knowledge of flexible packaging materials, technologies, and trends, and a proven track record of delivering sustained revenue growth.

Key Responsibilities

  • Develop and execute comprehensive account plans for assigned strategic accounts, aligning with company goals and market opportunities.
  • Build and maintain relationships with key customers, understanding their business needs, challenges, and growth objectives.
  • Drive revenue growth through upsell and cross-sell of flexible packaging solutions (films, laminates, printing, converting and related packaging components).
  • Lead negotiation and contract discussions, ensuring favourable pricing, terms, and long-term partnerships.
  • Monitor and analyse customer performance metrics (volume, profitability, on-time delivery, quality) and implement corrective actions as needed.

Requirements

  • Proven experience (typically 5 years) in key account management within the packaging industry, preferably flexible packaging.
  • Strong sales and marketing acumen, with demonstrated success in acquiring, growing, and retaining large accounts.
  • Deep knowledge of flexible packaging materials, structures, printing processes, converting technologies, and related supply chains.

Qualifications

  • Bachelor’s degree in relevant field

Salary & Benefits

  • [Salary range and benefits details]
[No “How to Apply” section added as per instructions]

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

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About Sales Jobs in eThekwini

In the eThekwini region, the sales industry is driven by various sectors, including financial services, technology, and manufacturing. Typically, companies in these sectors require sales professionals who can effectively communicate with clients, understand their needs, and provide solutions to drive revenue growth.

Generally, sales positions in eThekwini offer competitive salaries, typically ranging from R500 000 to R1 500 000 per annum, depending on factors such as experience, company size, industry sector, and performance. However, please note that actual salary figures can vary significantly, and these ranges are only a broad guide.

Common skills required for sales roles in eThekwini include strong communication and interpersonal skills, the ability to build relationships with clients, a solid understanding of products or services, negotiation and closing techniques, and technical skills such as CRM software proficiency. Additionally, many successful sales professionals possess a degree or diploma in business studies, marketing, or a related field.

Industries that commonly employ sales roles include financial services sector companies, technology industry players, manufacturing sector businesses, and e-commerce platforms. In these sectors, sales representatives often work with clients to understand their needs, provide solutions, and drive revenue growth.

For those interested in pursuing a career in sales, there are various opportunities for development and progression. Many companies offer training programs and mentorship schemes to help employees develop their skills and advance in their careers. Typically, experienced sales professionals can move into leadership roles or transition into related fields such as account management, business development, or sales management.

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This information provides general career guidance. Actual salaries and requirements vary by employer.



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