Job Description
About the Role
As a Sales Consultant in our Durban office, you will play a critical role in driving sales growth and delivering exceptional customer experiences. You will be responsible for managing customer interactions, identifying new business opportunities, and promoting our products to schools.
Key Responsibilities
- Organise and manage customer interactions using historical data and planned visits; use reports to maintain service quality and control budgets
- Identify customer needs, present suitable solutions, prepare for calls, introduce products, and follow up
- Maintain accurate records, process orders, update customer data, and manage quotations, contracts, and expense reports
- Resolve queries, provide product information, and manage delivery arrangements, including stock and delivery issues
- Conduct daily customer visits with professionalism
- Achieve sales targets
- Ensure accurate order processing and contract updates
- Handle calls promptly and courteously
- Adhere to company policies and procedures
Requirements
- Matric (and a Sales/Marketing Diploma preferred)
- 5 years relevant sales experience
Qualifications
- Valid drivers license
- Computer literacy
- CRM know-how
- Strong communication customer service skills
- Sales & planning abilities
- Business calculations (GP, ratios)
Salary & Benefits
Not specified
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Sales Jobs in eThekwini
In the eThekwini region, the sales industry is driven by various sectors, including financial services, technology, and manufacturing. Typically, companies in these sectors require sales professionals who can effectively communicate with clients, understand their needs, and provide solutions to drive revenue growth.
Generally, sales positions in eThekwini offer competitive salaries, typically ranging from R500 000 to R1 500 000 per annum, depending on factors such as experience, company size, industry sector, and performance. However, please note that actual salary figures can vary significantly, and these ranges are only a broad guide.
Common skills required for sales roles in eThekwini include strong communication and interpersonal skills, the ability to build relationships with clients, a solid understanding of products or services, negotiation and closing techniques, and technical skills such as CRM software proficiency. Additionally, many successful sales professionals possess a degree or diploma in business studies, marketing, or a related field.
Industries that commonly employ sales roles include financial services sector companies, technology industry players, manufacturing sector businesses, and e-commerce platforms. In these sectors, sales representatives often work with clients to understand their needs, provide solutions, and drive revenue growth.
For those interested in pursuing a career in sales, there are various opportunities for development and progression. Many companies offer training programs and mentorship schemes to help employees develop their skills and advance in their careers. Typically, experienced sales professionals can move into leadership roles or transition into related fields such as account management, business development, or sales management.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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