Job Description
About the Role
The Marketing Leader is a key role that consolidates responsibilities traditionally split across Digital Marketing, Brand Management, and Content Leadership, while also owning customer experience, in-store marketing alignment, visual merchandising support, and brand partnership management. This role requires a commercially driven, hands-on leader who can operate at both strategic and operational levels, leading and developing a high-performing team and delivering consistent brand and customer outcomes across online and physical retail channels.
Key Responsibilities
- Lead, coach, and develop a cross-functional marketing and support team, ensuring clarity of roles, priorities, and performance expectations.
- Set direction, provide guidance, and support decision-making across the team.
- Foster accountability, collaboration, and a high-performance culture.
- Manage team capacity, workload prioritisation, and delivery timelines.
- Support performance management, development planning, and succession within the team.
Requirements
- Commercially driven with hands-on leadership skills.
- Ability to operate at both strategic and operational levels.
- Strong retail or consumer brand background with fashion/lifestyle preferred.
- Experience working across online and physical retail environments.
- Demonstrated ability to manage multiple priorities across more than one brand.
- Strong commercial acumen and data-driven decision-making capability.
Qualifications
- 8 years’ experience in senior marketing, brand, or customer experience roles.
- Proven experience leading and managing people.
- Strong retail or consumer brand background with fashion/lifestyle preferred.
- Experience working across online and physical retail environments.
- Demonstrated ability to manage multiple priorities across more than one brand.
Salary & Benefits
Not specified.
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Retail / wholesale Jobs in eThekwini
The retail and wholesale sector in eThekwini is an essential part of the city’s economy, with many multinationals operating in the area. Typically, job seekers in this field can expect to find opportunities across a range of industries, including retail, manufacturing, and logistics. Generally, these roles involve working in warehouses, stores, or distribution centers, interacting with customers and managing inventory.
Salary expectations for retail and wholesale positions vary widely depending on factors such as experience, company size, and industry sector. While it is difficult to provide exact figures, broad salary ranges can be estimated. Typically, entry-level positions may offer salaries within the R20 000 – R30 000 range per annum, while more senior roles can command salaries between R40 000 – R80 000 or more per annum, depending on the specific requirements of the position and the individual’s level of experience.
Common skills required for retail and wholesale roles include excellent communication and customer service skills, as well as the ability to work in a fast-paced environment. Other essential skills include inventory management, basic math skills, and a willingness to learn new technologies. In some cases, proficiency in English, Afrikaans, or other languages may be beneficial for roles working with international customers.
Industries that commonly employ retail and wholesale staff include the financial services sector, technology industry, manufacturing sector, and logistics providers. These sectors often require employees who are able to work independently, manage multiple tasks, and maintain high levels of customer satisfaction.
For those interested in advancing their careers in retail and wholesale, there are many opportunities for development and progression. Typically, experienced staff can move into supervisory or management roles, where they can oversee teams and implement new strategies. With further experience and training, individuals may also be able to transition into specialized fields such as logistics or supply chain management.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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