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Durban: IT Business Analyst (Divisional) posted by Profile Personnel

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Job Description

Job Purpose:

To provide a mapping of business requirements into IT system specifications for the IT department and ensure a smooth transition into new automated processes for the operations within the company division. Provide input to the IT Strategy in line with business requirements
Identify, mitigate and manage IT Risk

Assist in the managing of the group business applications including those that are in place before the job starts

Provide users with the tools and skills to effectively operate the systems

Understanding of the hardware required to effectively use the system during business process analysis

Recommend changes where appropriate

Ensure users understand how to effectively operate the business applications to perform their tasks effectively

Ensure users are compliant in their use

Ensure no illegal software or unlicensed use takes place

Protect software and data from breaches in security by communicating closely with IT Management

Ensure technical compliance for all data in line with the POPI act

Liaise with the Business Units to identify business requirements

Business Process Analysis is a core requirement of the role.

Understanding of the current / existing / manual process is key before recommending or accepting changes.

Compile reports to communicate status of work as required by management from time to time

Build specifications with the user for the developer at a level of detail sufficient to ensure quoting is accurate and the end product requirements are clear enough to prevent alterations after development begins

Lead planning, design, implementation and integration of new systems as well as enhancements to existing applications

Improve processes and procedures to enhance operational proficiency and reduce costs.

Providing support for the production system

Analysing application and system issues to be able to diagnose problems including complex problems involving multiple systems.

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Project-manage system implementations.

Oversee implementation projects from beginning to end.

Analyse current business processes and make recommendations for improvements based on industry trends and professional business knowledge

Examine existing business models and data flows. Identify opportunities that can improve the efficiency of business processes.

Create logical and innovative solutions identify feasible controls and architectures and assess them for business suitability. Specify system operations, and the way data will be viewed and input by the user.

Always drive improved efficiency and cost-effectiveness clear ROI for PG Bison on all proposed solutions

Review and edit requirements, specifications, business processes and recommendations related to proposed IT solutions.

Provide assistance and advice to business users in the effective use of applications and information technology

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Automotive Service Jobs in Kwazulu-Natal

The automotive service industry in Kwazulu-Natal is part of the broader manufacturing sector, which generally experiences fluctuating demand due to economic cycles and global trends. As a result, job opportunities in this field may vary in terms of availability and stability. However, it’s common for automotive service positions to remain in demand, particularly during periods of economic growth.

Typically, salaries for automotive service roles in Kwazulu-Natal fall within broad ranges. Generally, entry-level positions tend to offer lower salaries, while more experienced technicians or managers can expect higher remuneration. However, please note that actual salary figures vary widely depending on factors such as the size and type of company, industry sector, level of experience, and specific job requirements. For example, a skilled technician with 5-10 years of experience in a large manufacturing firm may earn significantly more than an entry-level apprentice.

Common skills required for automotive service roles include mechanical aptitude, problem-solving abilities, communication skills, attention to detail, and the ability to work under pressure. Additionally, proficiency in computer-aided diagnostics and repair systems is often advantageous. Other relevant skills might include electrical and electronics knowledge, hydraulic system understanding, and experience with vehicle inspection and testing procedures.

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The automotive service industry is commonly associated with various sectors, including manufacturing, transportation, and logistics. Financial services firms may also employ technicians to work on their company vehicles or provide maintenance support for their clients. Furthermore, technology companies may need automotive specialists to maintain their fleets of test vehicles or equipment.

Career development opportunities in the automotive service sector are generally good, particularly for those who progress through the ranks or acquire specialized skills. Typically, individuals with 5-10 years of experience can expect promotions to senior technician or supervisor roles, while more experienced managers may be considered for departmental management positions or even start their own businesses. Additionally, many companies offer training and development programs to help employees enhance their skills and advance in their careers.


This information provides general career guidance. Actual salaries and requirements vary by employer.



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