Durban: Quality Assurance Manager – Appliance Manufacturing – R800K – R700K posted by Hire Resolve

About the Role

Hire Resolve is seeking an experienced Quality Assurance Manager to join their team in KwaZulu-Natal. The successful candidate will oversee the quality assurance department and staff, developing, improving, and maintaining a robust Quality Management System that aligns with industry best practices and applicable regulations.

Key Responsibilities

• Develop, implement, and maintain a robust Quality Management System
• Ensure compliance with relevant quality standards or other industry-specific certifications
• Lead and mentor a team of quality assurance analysts and specialists
• Set performance goals, provide regular feedback, and conduct performance evaluations
• Foster a positive and collaborative work environment that encourages professional growth and development
• Ensure Warranty Cost & Service call Rate Targets are met as per Objectives and Targets
• Establish and execute quality control processes, including product inspection, testing, and validation
• Implement effective quality control procedures to identify and address defects or deviations from specifications
• Continuously review and improve existing quality assurance processes to enhance efficiency and effectiveness
• Work strongly with Cross Functional Manufacturing Teams in ensuring Scrap limits are not exceeded
• Identify root causes of quality issues and work with relevant teams to implement corrective and preventive actions
• Collaborate with internal and external auditors to ensure adherence to quality standards and regulatory requirements
• Lead quality audits, ensuring proper documentation and follow-up on identified non-conformities
• Assess potential risks related to product quality, safety, and regulatory compliance
• Develop and implement risk mitigation plans to prevent quality-related issues
• Conduct training programs to educate employees on quality standards, processes, and best practices
• Ensure that the workforce is knowledgeable and compliant with quality-related policies and procedures
• Analyze quality metrics and trends to identify areas for improvement and report findings to senior management
• Inculcate and drive continued efforts in ensuring a culture built on the 6 Sigma methodology
• Generate regular quality assurance reports to track performance and communicate results
• Collaborate with procurement and vendor management teams to evaluate and qualify suppliers based on quality criteria
• Monitor and assess supplier performance, ensuring adherence to quality standards and contractual obligations

Requirements

• Bachelor’s degree in engineering, Quality or related field
• Experience in Quality Assurance Systems
• Strong knowledge of quality management systems, industry standards, and regulatory requirements
• Certification in quality management (Note: If none mentioned, skip this entire section)

Salary & Benefits

Salary: R700K/yr – R800K/yr